Service Engineer

NAMIC Singapore; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

A technical solutions provider in Singapore is seeking a Service Engineer to support and enhance 3D printers and lab instruments. This entry-level role offers the chance to gain hands-on experience while developing technical and sales skills. Ideal candidates will hold a relevant degree and possess a strong interest in troubleshooting and customer service. The package includes a competitive salary with commission on service sales, making it an exciting opportunity for those driven to excel in a technical environment.

Qualifications

• 2 years of experience servicing 3D printers and/or lab equipment preferred.
• Enjoy troubleshooting and solving technical challenges.
• Communicate well and deliver great customer service.
• Independent, motivated, and target-driven.

Responsibilities

• Install, calibrate, and commission 3D printers and laboratory instruments.
• Provide technical support and hands-on training to users.
• Promote value-added services such as maintenance contracts and training.

Skills

Troubleshooting

Customer service

Sales mindset

Technical support

Education

Diploma/Degree in Mechanical, Electrical, Electronics, Mechatronics, or Biomedical Engineering

Job description

About the Role

Do you enjoy working hands‑on with cutting‑edge equipment, helping customers get the best out of their 3D printers and lab instruments, and turning service excellence into business growth? No prior experience is required — just a strong interest in 3D printing and a willingness to learn. This is an excellent opportunity to gain hands‑on experience with advanced additive manufacturing (AM) technologies used in research and manufacturing environments. This role empowers you to be both a technical expert and a service sales champion, and you will earn commission for the opportunities you convert.

What You’ll Be Doing

Technical Expertise – Be the Problem Solver

• Bring technology to life by installing, calibrating, and commissioning 3D printers and laboratory instruments.
• Keep systems running at their best through smart troubleshooting, repairs, and preventive maintenance.
• Empower users with on‑site and remote technical support, including hands‑on training.
• Document your work with clear reports and share recommendations that make a real difference.

Service Sales Growth – Turn Service into Opportunity

• Go beyond “fixing” by promoting value‑added services: maintenance contracts, consumables, training, and upgrades.
• Spot opportunities during service visits and convert them into sales wins.
• Build strong, trust‑based customer relationships that bring repeat business.
• Partner with the commercial team to expand the service sales pipeline and hit new growth milestones.

Earnings Advantage

Competitive basic salary + service sales commission (the more value you create, the more you earn!).

Company Overview

At Dash (Part of Maha Asia), we believe in driving faster, smarter solutions for a brighter future. Our mission is to be the most responsive and reliable industrial partner. Join us as part of the Maha group with over 50 years of experience and a dedicated base of over 200 employees.

Job Title

Service Engineer

Educational Requirements

Hold a Diploma/Degree in Mechanical, Electrical, Electronics, Mechatronics, or Biomedical Engineering.

Career Level

Entry

Years Of Experience

0–5

Other Requirements

• 2 years of experience servicing 3D printers and/or lab equipment preferred.
• Enjoy troubleshooting and solving technical challenges.
• Have a sales‑driven mindset — spotting opportunities and closing service sales.
• Communicate well and love delivering great customer service.
• Are independent, motivated, and target‑driven.
• Are open to occasional regional travel.

Employment Type

Full Time

Location

North/South/East/West

Job Specialisation

Technical

Tagged as

3DP, mechanical engineering

How to Apply

If you are keen to be part of us, apply here: https://mahaasia.sg.larksuite.com/share/base/form/shrlgsmzTt8uAhsTAMIveXBEgwd/?prefill_Job+Post=158&hide_Job%20Post=1