Service Centre Planner

Textron Inc; Singapore; On-site; SGD 80,000 - 100,000; Full time

Job summary

A leading aerospace company in Singapore is seeking a candidate for aircraft maintenance support. Key responsibilities include creating service orders, coordinating maintenance activities, and sourcing parts. The ideal candidate should have a Diploma or Higher Nitec Certificate, strong communication skills, and preferably experience in aviation maintenance and with SAP. This role involves significant project management tasks with a focus on delivering quality results.

Qualifications

• Minimum Diploma or Higher Nitec Certificate.
• Excellent communication skills (written and oral).
• Aviation maintenance or planning experience preferred.

Responsibilities

• Create service orders and coordinate with various teams.
• Work with Maintenance Manager on capacity and slot availability.
• Sourcing parts and issuing POs to vendors.
• Monitor project status and prepare work packages.

Skills

Excellent communication skills

Strong analytical skills

Team player

Motivated and self-directed

Education

Minimum Diploma or Higher Nitec Certificate

Tools

SAP

Job description

JOB SUMMARY

To review and assist to production of the aircraft maintenance work specifications (work task summary, material listing, tooling list, manual and drawing listing) related to the assigned projects for use by the MRO and other departments.

JOB RESPONSIBILITIES

• Create service orders or revisions for scheduled maintenance, drop-in visits and offsite support.
• Co-ordinate with the customer's representatives, MRO team and other departments on inquiries related to the documentation and services needed for the aircraft project.
• Work with Maintenance Manager to assess the capability, man-hour requirements and slot availability for potential projects.
• Work with Engineers-In-Charge and/or Maintenance Manager to order initial parts, consumables, special tooling requirements related to the contracted aircraft projects and any additional work requirement from the customer during aircraft maintenance.
• Sourcing parts and services from external vendors, and issuing of PO’s to vendors.
• Set up new vendors for inductions into AVL and payment systems.
• Coordination of aircrafts movements with local ground handlers, airport service providers, and security.
• Monitoring & timely update of project status. Prepare work packages and relevant documentation required for aircraft projects prior to aircraft input and during maintenance
• Maintain ongoing work packages and ensure that all paperwork is completed and accounted for at the end of every check.
• Review ongoing revisions in iMRO system and amend task descriptions as necessary to ensure accuracy in customer reports and billing stage.
• Perform as project manager for short (<1 week) drop-in projects.
• Generate and provide cost estimates using available rates, current parts information, service bulletins and input from MRO team
• Work with Quality to improve documentation process.
• Perform additional project duties as assigned by the General and/or Maintenance Manager

QUALIFICATIONS

• Minimum Diploma or Higher Nitec Certificate
• Sound business acumen
• Excellent communication skills (written and oral)
• Professional appearance and demeanor
• Motivated, self-directed and creative to get things done and to deliver high quality results
• Strong analytical, financial and computer skills
• Team player with strong interpersonal skills
• Must be able to deal with ambiguity and handle issues covering a variety of situations
• Aviation maintenance or planning experience preferred.
• Experience with SAP preferred

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.