Service Attendant/ Service Crew

Emirates Leisure Retail (Singapore) PTE.LTD; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading hospitality company in Singapore is looking for team members to provide excellent customer service. Responsibilities include greeting guests, accurately taking orders, and creating high-quality food and beverages. Candidates should possess strong communication skills in English and a passion for serving customers. Flexibility to work shifts, including weekends and public holidays, is required. Join a collaborative team dedicated to enhancing dining experiences.

Qualifications

• Clear communication skills in English are essential for effective customer interactions.
• A passion for customer service is required for ensuring a positive dining experience.
• Flexibility is needed as the role involves working shifts, including weekends and public holidays.

Responsibilities

• Greet customers, guide them to their tables, and ensure a pleasant experience.
• Take and serve orders accurately while maintaining high standards.
• Maintain cleanliness and organization in service areas and follow health & safety policies.

Skills

Effective communication skills in English

Passionate in customer service

Job description

Job Scope

Greet customers warmly, guide them to their tables, and ensure they have a pleasant experience from arrival to departure. Take and serve orders accurately while maintaining high standards.

Use training knowledge to upsell menu items and promote specials, aiming to maximize sales. Clearly explain menu items, including preparation methods and ingredients, and accommodate dietary requirements.

Work effectively as part of a team in both the kitchen and front of house. Focus on teamwork to ensure smooth operations and a positive work environment.

Create delicious food and beverages according to company standards in a safe and efficient manner. Ensure every drink meets the highest standards of quality.

Handle point-of-sale transactions accurately, including cash and credit payments, and provide customers with itemized bills and correct change.

Keep service areas stocked with necessary supplies. Maintain cleanliness and housekeeping standards, including sweeping, mopping, tidying up, and cleaning bathrooms.

Follow company Health & Safety policies and adhere to best practices as displayed in the outlet.

Requirements

• Clear and effective communication skills in English.
• Passionate in customer service.
• Working in shifts, weekends and public holidays.