Senior Solutions Engineer II, APAC

CIRCLE INTERNET SINGAPORE PTE. LTD.; Singapore; On-site; SGD 80,000 - 120,000; Full time

Job summary

A leading Web3 company in Singapore is seeking an experienced Solutions Engineer to join their regional business team. You will be responsible for collaborating with business development, designing solutions, and ensuring client success through technical excellence. The ideal candidate has over 7 years of experience, excels in communication and problem-solving, and possesses a strong interest in blockchain and fintech. This role requires regular travel across the APAC region.

Qualifications

• 7+ years of experience in Solutions Engineering or similar roles.
• Strong communication skills for client interactions.
• Proven problem-solving abilities in technical environments.
• Experience in designing technical solutions for enterprises.
• Interest or experience in blockchain or fintech.

Responsibilities

• Collaborate with Business Development for client engagements.
• Articulate product offerings and conduct technical discovery sessions.
• Design solutions and oversee technical aspects post-sales.
• Collect market feedback to inform product teams.
• Manage knowledge repository and represent the team at events.

Skills

Solutions Engineering

Sales Engineering

Client-Focused Approach

Problem Solving

Technical Communication

API Testing

Database Querying

Team Collaboration

Leadership

Interest in Blockchain

Tools

Google Suite

Slack

Macbook

Job description

Overview

What you’ll be part of:

Circle is committed to visibility and stability in everything we do. As we grow as an organization, we're expanding into some of the world's strongest jurisdictions. Speed and efficiency are motivators for our success and our employees live by our company values: High Integrity, Future Forward, Multistakeholder, Mindful, and Driven by Excellence. We have built a flexible and diverse work environment where new ideas are encouraged and everyone is a stakeholder.

What you’ll be responsible for:

Ever dreamt of being at the very heart of Web3? At Circle, that's exactly where you'll be.

Dive into the world of solution engineering as part of the regional business team, where you will forge genuine, lasting ties with leading partners and clients, underpinning their success with Circle’s cutting-edge products.

What you’ll work on

• Collaborate closely with Circle’s Business Development team, assuming responsibility for technical and solution facets of client engagements.
• Articulate Circle's product offerings to prospective clients, ensuring they comprehend how our solutions meet their needs.
• Lead technical discovery sessions, effectively capturing client requirements.
• Design solutions and liaise across departments to address potential product limitations to drive client success.
• Work in tandem with our product and engineering teams, helping prioritize and address product gaps.
• Join forces with Circle’s client success team, overseeing all technical dimensions post-sales.
• Collect and relay market feedback, ensuring our product and engineering teams remain informed.
• Create and sustain an internal knowledge repository about our existing and forthcoming products.
• Represent the solutions engineering team at key industry events and conferences, upholding Circle’s reputation.
• Supporting the Global Solutions Engineering team with internal projects.

What you’ll bring to Circle

• You bring over 7+ years of experience from roles like Solutions Engineer, Sales Engineer, Solutions Architect or Product Manager, preferably with a B2B SaaS or FinTech background.
• Clarity in Complexity: You excel at translating complexity into simplicity
• Communicator at Heart: Your communication and storytelling skills shine, whether it's in one-on-one discussions or presenting to larger teams.
• Problem Solver: You approach challenges with a blend of logic and creativity, always seeking the best outcomes.
• Client-Focused: Recognized for a client-centric approach, you've been a dependable partner for sales, client success and product/tech teams.
• Technical Achievements: You have a history of successfully designing and validating technical solutions, especially for large enterprises.
• Tech-Savvy: Hands-on experience with API testing, database querying, and sketching out technical flows is second nature to you.
• Collaborator: A proven track record of working alongside developers on SaaS product integration and development.
• Leadership Qualities: If you've managed a team before, it's a bonus. Your ability to work in tandem with multiple departments stands out.
• Blockchain and Fintech Curiosity: You possess an interest in blockchain solutions, and any experience in Fintech is a definite plus.
• Drive and Collaboration: An entrepreneurial spirit is evident in your work. You value fast-paced environments and prioritize building strong relationships.
• Ready to Travel: regular travel (up to 25%) to external events and to meeting partners/customers across the APAC region should be expected.
• Proficiency in Google Suite, Slack, and Macbook preferred.
• Language skills: Fluent in English with additional language skills preferred (ideally Mandarin as it facilitates collaboration with some APAC partners).