Senior Restaurant Operations Manager

CREATIVE EATERIES PTE LTD; Singapore; On-site; SGD 50,000 - 70,000; Full time

Job summary

A prominent restaurant group in Singapore is seeking a capable manager to oversee multiple restaurant outlets. Responsibilities include planning with chefs, managing operations, and ensuring high-quality service. The ideal candidate should have at least 4-6 years of relevant experience and possess strong communication and management skills.

Qualifications

• Minimum 4-6 years of relevant experience in restaurant management.
• Energetic and positive-minded individual, able to work independently and in a team.

Responsibilities

• Manage the administration and operations of multiple restaurant outlets.
• Plan menus with chefs to ensure quality and popularity.
• Direct hiring, training, and scheduling of food service personnel.
• Ensure cleanliness and resolve complaints about food quality and service.

Skills

Communication skills

Interpersonal skills

Management skills

Education

Min GCE ‘N’ level or equivalent

Job description

This position is responsible for the planning and direction of the workers and resources of the restaurant for the efficient, well-prepared, and profitable service of food and beverages.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Overall responsible for the administration and operations of several restaurant outlets under one restaurant brand.
• Work with chefs and other personnel to plan menus that are flavourful and popular with customers. Work with chefs for efficient provisioning and purchasing of supplies. Estimate food and beverage costs. Supervise portion control and quantities of preparation to minimize waste. Perform frequent checks to ensure consistent high-quality preparation and service.
• Work with other management personnel to plan marketing, advertising, and any special restaurant functions.
• Direct hiring, training, and scheduling of food service personnel.
• He/she is to implement all standardized procedures, rules, and regulations systematically in order to be in line with company standards and policies
• Ensure proper working condition of all outlet equipment and prepare equipment defect list
• Safe keeping of company properties
• Ensure proper daily sales deposit
• Ensure outlet cleanliness upkeep according to NEA requirement
• Investigate and resolve complaints concerning food quality and service.
• Prepare checks that itemize and total meal costs using the Point of Sales system.
• Perform other duties as assigned by management.

REQUIREMENTS

• Min GCE ‘N’ level or equivalent with at least 4-6 years of relevant experience
• Strong communication, interpersonal, and management skills
• Energetic, positive-minded individual
• Able to work independently and in a team