Senior Relationship Manager, SME Banking

Good Job Creations (Singapore) Pte Ltd; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading recruitment agency in Singapore is seeking an SME Relationship Manager to acquire new clients and manage a rewarding portfolio. The ideal candidate is driven, with over 5 years of experience in business banking and a strong knowledge of cash management solutions. Responsibilities include building relationships, managing client inquiries, and achieving sales targets. This is an excellent opportunity for those passionate about delivering tailored financial solutions to growing businesses.

Qualifications

• Minimum 5 years' experience in SME/Business Banking.
• Strong knowledge of cash management, lending, and working capital solutions.
• Familiarity with KYC, FATCA, and CRS requirements.

Responsibilities

• Acquire new SME clients and build a sustainable portfolio.
• Manage end-to-end client relationships, including onboarding and servicing.
• Achieve and exceed quarterly sales and revenue targets.

Skills

Client acquisition

Relationship management

Communication skills

Negotiation skills

Financial solutions

Education

Bachelor's degree in any discipline

Job description

About the Role

We are seeking an experienced SME Relationship Manager to acquire new-to-bank SME clients and grow an assigned portfolio through cross‑selling of cash management and financing solutions. This role is ideal for a commercially driven banker who enjoys client acquisition, relationship management, and delivering tailored financial solutions to growing businesses.

Key Responsibilities

• Acquire new SME clients and build a sustainable, profitable portfolio
• Manage end‑to‑end client relationships, including onboarding, servicing, and retention
• Achieve and exceed quarterly sales and revenue targets
• Cross‑sell a full suite of business banking products, including:
  • Business accounts and cash management
  • Working capital and lending solutions
  • Trade finance, investments, insurance, and hedging products
• Structure and recommend appropriate solutions based on client needs and risk profile
• Conduct KYC, customer due diligence, and ongoing client reviews
• Address client enquiries and complaints professionally to ensure high service standards
• Collaborate with internal stakeholders across credit, trade, operations, and specialist teams

Requirements

• Bachelor’s degree in any discipline
• Minimum 5 years’ experience in SME / Business Banking
• Strong knowledge of cash management, lending, and working capital solutions
• Familiarity with KYC, FATCA, and CRS requirements
• Proven track record in client acquisition, portfolio growth, and cross‑selling
• Strong communication, negotiation, and relationship‑building skills

We regret that only shortlisted candidates will be notified. However, rest assured that all applications will be updated to our resume bank for future opportunities.

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