Senior Project Manager

HYPERSCAL SOLUTIONS PTE. LTD.; Singapore; On-site; SGD 80,000 - 110,000; Full time

Job summary

A leading education provider in Singapore is seeking a Senior Project Manager to drive its AI initiatives and digital transformation. Candidates should have at least 5-8 years of project management experience and a strong grasp of Agile and Waterfall methodologies. The role includes leading cross-functional teams, managing budgets, and ensuring high-quality project delivery. This position offers a dynamic work environment with opportunities for professional growth.

Qualifications

• Minimum of 5-8 years of experience in project management.
• Proven track record in managing medium to large-scale projects.
• Strong understanding of project management frameworks.

Responsibilities

• Oversee end-to-end project delivery across business systems.
• Lead cross-functional project teams for IT initiatives.
• Identify and manage risks and dependencies.

Skills

Project management

Stakeholder management

Agile methodologies

Risk management

Budgeting

Education

Bachelor's degree in Business or IT

PMP/CBAP/PRINCE2 certification

Tools

Microsoft Project

Asana

Jira

Job description

COMPANY DESCRIPTION

Kaplan Higher Education Academy (Kaplan) is part of Kaplan Inc., one of the world's most diverse education providers and the largest subsidiary of Graham Holdings Company (NYSE:GHC).

Kaplan has welcomed students from over 55 countries and regions. As a Lifelong Integrated Learning Partner, we offer over 450 academic and professional certification programme options* for higher learning and skills development, providing opportunities for individuals to always stay relevant. To date, these opportunities have benefitted more than 100,000 graduates^.

We have a diverse team of individuals dedicated to our mission to help individuals achieve their educational and career goals, and build futures, one success story at a time. Our core values - Opportunity, Knowledge, Support, Integrity and Results - help guide the way we work.

At Kaplan, our employees are our most valuable assets, and everyone's contribution is integral to our success. We have been recognised by The Straits Times, for the second successive year, as being one of Singapore's Best Employers for 2023. This large-scale and comprehensive study assessed the attractiveness of organisations in Singapore based on an independent employee survey.

We strive to continue providing a professional, positive and stimulating work enviroment with plenty of room for initiatives, so that our employees can thrive with us. If you are seeking opportunities for growth, we welcome you to write to us!

*Based on full-time and part-time study modes across programmes offered at Kaplan.

^Total Diploma and Degree graduates from Kaplan from 2007 to 2023.

RESPONSIBILITIES

THE ROLE: Senior Project Manager

The Senior Project Manager will play a key role in driving Kaplan Singapore’s AI First and digital transformation agenda. This position oversees end-to-end project delivery across business systems, data, and AI-driven solutions — ensuring alignment with Kaplan’s strategic priorities in student experience, operational efficiency, and innovation.

This is a critical senior role, and the role holder will need to demonstrate significant experience in managing, driving and delivering projects that directly impact business results. The role holder will work closely with senior leadership, and will therefore need to find the appropriate balance between influence, persuasion, collaboration and control in the management of scope, quality, budget, timelines and deliverables.

Key Responsibilities:

1. Project Planning & Delivery Leadership

• The core responsibility is to ensure successful end-to-end delivery of IT initiatives.
  • Defining project scope, objectives, success criteria, and deliverables.
  • Co-creating appropriate business cases in collaboration with project sponsors
  • Creating and maintaining detailed project plans, resource plans, and schedules.
  • Leading cross-functional project teams (e.g. engineering, data, security, architecture, vendors), both in-house, third party and cross-business.
  • Tracking progress, managing dependencies, and ensuring quality outputs.
  • Driving delivery using Agile, Waterfall, or hybrid methodologies depending on the project as defined by group PMO.

2. Stakeholder Management & Communication

• The Senior PM serves as the main bridge between technical teams and the wider business.
  • Managing relationships with senior leaders, technical and business colleagues.
  • Running appropriate governance to enable delivery of projects including project meetings, steering groups, stand-ups, sprint planning, and retrospectives.
  • Providing clear, concise communications — status reports, RAID logs, decision papers.
  • Managing expectations and securing alignment on priorities and timelines.

3. Risk, Issue, and Dependency Management

• Critical in IT projects where complexity and interdependency are high.
  • Identifying and assessing technical, operational, commercial, and security risks and working with Group Information Security and Compliance to ensure appropriate actions are taken throughout.
  • Maintaining RAID logs and mitigation plans.
  • Escalating issues proactively and leading resolution paths.
  • Managing dependencies across systems, teams, vendors, and environments.

4. Budgeting & Financial Control

• Ensure projects deliver value and stay within financial boundaries.
• Creating and managing project budgets and cost forecasts.
• Handling procurement of software, infrastructure, and vendor services.
• Tracking spend vs budget and reporting variances and escalating where necessary.
• Supporting business cases and cost-benefit analyses.

5. Resource & Vendor Management

• Working with internal teams and third-party suppliers.
• Determining resource needs (developers, architects, analysts, QA, PMO support).
• Allocating tasks and balancing workloads across teams.
• Managing vendor contracts, SLAs, and performance.
• Coordinating external implementation partners.

6. Governance, Standards & Compliance

• Ensuring the project meets organisational, architectural, and regulatory requirements.
• Following IT governance, change management, and security processes.
• Collaborating with architecture, cybersecurity, and data governance teams.
• Ensuring compliance with GDPR, internal policies, and audit requirements.
• Maintaining documentation and delivering project artefacts.

7. Technical Understanding & Quality Assurance

• Ability to navigate system architecture, integrations, APIs, data flows, and environments.
• Ensuring testing plans (unit, system, UAT, penetration testing) are in place and executed.
• Coordinating cutover, deployment, and release management.
• Ensuring handover to support teams and completing service transition.

8. Change Management & User Adoption

• Working with the business to support communication, training, and adoption.
• Ensuring user readiness, documentation, and post-go-live support.
• Driving benefits realisation and measuring outcomes.

9. Continuous Improvement & Project Leadership

• Mentoring Project Managers and Business Analysts, and contributing to group PMO capability development.
• Embedding best practices in estimation, delivery frameworks, and tooling.
• Conducting retrospectives and applying lessons learned across programmes.

QUALIFICATIONS

• Bachelor's degree in Business, Information Technology, or a related field (Master's degree or PMP/CBAP/PRINCE2 certification preferred).
• Minimum of 5-8 years of experience in project management, ideally in a complex or cross-functional environment.
• Proven track record in managing medium to large-scale projects from inception to completion.
• Strong understanding of project management frameworks (Agile, Waterfall, or Hybrid).
• Experience working with project management tools such as Microsoft Project, Asana, Jira, or equivalent.
• Desired but not required:
  • Experience with Product Information Management (PIM)
  • Experience in Salesforce and other Enterprise CRM platforms (e.g., Education Cloud, Service Cloud).
  • Familiarity with Data Lakehouse environments (e.g., Databricks, AWS).

OTHER INFORMATION

• Working Hours: Mondays to Fridays, 9am to 6pm
• Location: Singapore (Central Area: Dhoby Ghaut MRT/Little India MRT/Rochor MRT)

Please note that your application will be sent to and reviewed by the direct employer - Kaplan Higher Education Academy Pte Ltd