Senior Production Support Analyst - Incident & Systems

GMP TECHNOLOGIES (S) PTE LTD; Singapore; On-site; SGD 50,000 - 70,000; Full time

Job summary

A leading technology company in Singapore is looking for an experienced application support specialist. You will ensure the smooth operation and maintenance of production systems, handle incident management, and work closely with different resolver teams. Candidates should have 3-5 years of relevant experience, proficiency in operating systems like RHEL and Windows, as well as knowledge in Java debugging and SQL databases. Experience in the travel domain is preferred, alongside strong skills in scripting languages such as PERL, BASH, and Python.

Qualifications

• 3-5 years of experience in application support.
• Strong knowledge of SQL databases and troubleshooting.
• Familiarity with different data types, including APIs.

Responsibilities

• Ensure operation and maintenance of production systems.
• Provide incident and problem management support.
• Perform analysis, document changes, and verify enhancements.

Skills

Application support

Java debugging

PERL scripting

BASH scripting

Python scripting

SQL databases

XML data structures

Incident management

Tools

RHEL 7/8

Windows

Job description

A leading technology company in Singapore is looking for an experienced application support specialist. You will ensure the smooth operation and maintenance of production systems, handle incident management, and work closely with different resolver teams. Candidates should have 3-5 years of relevant experience, proficiency in operating systems like RHEL and Windows, as well as knowledge in Java debugging and SQL databases. Experience in the travel domain is preferred, alongside strong skills in scripting languages such as PERL, BASH, and Python.