Senior Product Manager - Payments

XENDIT PAYMENTS SINGAPORE PTE. LTD.; Singapore; On-site; SGD 120,000 - 160,000; Full time

Job summary

A leading payment solutions provider in Singapore seeks a Senior IC Product Manager to drive global payment channel integrations. The ideal candidate has over eight years of product management experience in payments, excels in API development, and has a track record of optimizing payment flows. Responsibilities include managing cross-functional teams, expanding payment channels, and enhancing operational efficiency. Join a rapidly growing company dedicated to simplifying and securing payments across Southeast Asia.

Qualifications

• 8+ years in product with deep payments experience.
• Proven experience in managing multi-country channel integrations.
• Strong understanding of conversion optimization in payment flows.

Responsibilities

• Expand channels & markets with country-specific payment rails.
• Design and iterate smart payment flows for maximum conversion.
• Lead API specifications and delivery coordination.

Skills

Product management

API product craft

Conversion optimization

Stakeholder management

Communication

Job description

Roles & Responsibilities

Xenditprovides payment infrastructure across Southeast Asia. We process payments, power marketplaces, disburse payroll and loans, provide KYC solutions, prevent fraud, and help businesses grow exponentially. We serve our customers by providing a suite of world-class APIs, eCommerce platform integrations, and easy to use applications for individual entrepreneurs, SMEs, and enterprises alike.

Our main focus is building the most advanced payment rails for Southeast Asia, with a clear goal in mind — to make payments across and within SEA simple, secure and easy for everyone. We serve thousands of businesses ranging from SMEs to multinational enterprises, and process millions of transactions monthly. We’ve been growing rapidly since our inception in 2015, onboarding hundreds of new customers every month, andbacked by global top-10 VCs. We’re proud to be featured on among the fastest growing companies byY-Combinator.

About the job

Senior IC Product Manager reporting to the Head of Product. You will managepayment channel integrations worldwide. You’ll work with Engineering, Partner/BD, Ops/Support, Risk/Compliance, Finance/FinOps/Treasury, and external schemes/banks/wallets.

Responsibilities

• Expand channels & markets: Ship country-specific payment rails (bank transfers, wallets, QR/RTP) and regional methods (e.g., WeChat Pay); define market-entry prerequisites (contracts, certifications, settlements, ops runbooks) and harmonise merchant experience where practical.
• Maximise conversion & success: Design/iterate checkout & payment flows (smart routing, issuer/wallet-aware retries, idempotency, capture/refund patterns, error taxonomy, webhooks/versioning) with clear funnel instrumentation and experiments.
• API leadership: Author/critique specs; own resource models, pagination, error semantics, versioning & deprecation; drive DX quality (docs, examples, SDK impacts, testability).
• Partner & scheme delivery: Coordinate with technical partners, banks, wallets, and schemes for integrations and certifications; review network specs and translate into capabilities.
• Operational excellence: Shrink partner-contract-to-GA lead time; improve routing availability/latency; align reconciliation/settlement flows with FinOps/Treasury; set SLAs with Ops/Support.
• Cards domain affinity: Contribute to cards initiatives as needed (3DS/SCA, tokens, auth-rate improvement, chargebacks) in collaboration with Risk/Compliance and processors.
• Cross-functional leadership: Drive decisions across Engineering, Partner/BD, Legal/Compliance, Risk, and external providers; communicate crisply via PRDs, API docs, roadmaps, and change logs.

Qualifications

• 8+ years in product with deep payments; shipped multi-country channel integrations and/or local payment methods at scale.
• Strong API product craft (you’ve authored specs and owned versioning/deprecation, idempotency, error models, and backward compatibility).
• Proven conversion optimisation on payment flows (diagnostics by issuer/wallet, experiments, measured uplift).
• Hands-on with processors/schemes; comfortable reviewing network specifications and partner project plans.
• Business acumen: partner commercials, certification timelines, SLAs, and unit-economics trade-offs; strong stakeholder management across technical and commercial teams.
• Excellent oral and written communication; operate effectively as a senior individual contributor.