Senior Product Manager - Payment (Cards)

Xendit; Singapore; On-site; SGD 100,000 - 150,000; Full time

Job summary

A leading payment solutions company in Singapore is seeking an experienced Senior Product Manager to manage payment channel integrations worldwide. This role involves collaborating with various teams to expand payment channels, optimize conversion flows, and ensure operational excellence. The ideal candidate has over 8 years of experience in payments and product management and a strong background in API development. This position offers an opportunity to work in a dynamic environment with a focus on innovation.

Qualifications

• 8+ years in product with deep payments and experience with multi-country channel integrations.
• Strong API product craft with a history of authoring specs and managing versioning.
• Proven ability to optimize payment flows for improved conversion.

Responsibilities

• Expand country-specific payment channels and define market entry prerequisites.
• Maximize conversion through impactful payment flow designs and experiments.
• Coordinate with partners for integration and certification.

Skills

Payments integration

API product management

Conversion optimization

Stakeholder management

Excellent communication

Job description

About the job

Senior Product Manager reporting to the Head of Product. You will manage payment channel integrations worldwide. You’ll work with Engineering, Partnership/Business Development (BD), Operations/Support, Risk/Compliance, Finance/Financial Operations (FinOps)/Treasury, and external schemes/banks/wallets.

Responsibilities

• Expand channels & markets: Ship country-specific payment rails (bank transfers, wallets, QR/RTP) and regional methods (e.g., WeChat Pay); define market-entry prerequisites (contracts, certifications, settlements, ops runbooks) and harmonise merchant experience where practical.
• Maximise conversion & success: Design/iterate checkout & payment flows (smart routing, issuer/wallet-aware retries, idempotency, capture/refund patterns, error taxonomy, webhooks/versioning) with clear funnel instrumentation and experiments.
• API leadership: Author/critique specs; own resource models, pagination, error semantics, versioning & deprecation; drive DX quality (docs, examples, SDK impacts, testability).
• Partner & scheme delivery: Coordinate with technical partners, banks, wallets, and schemes for integrations and certifications; review network specs and translate into capabilities.
• Operational excellence: Shrink partner-contract-to-GA lead time; improve routing availability/latency; align reconciliation/settlement flows with FinOps/Treasury; set SLAs with Ops/Support.
• Cards domain affinity: Contribute to cards initiatives as needed (3DS/SCA, tokens, auth-rate improvement, chargebacks) in collaboration with Risk/Compliance and processors.
• Cross-functional leadership: Drive decisions across Engineering, Partnership/BD, Legal/Compliance, Risk, and external providers; communicate crisply via PRDs, API docs, roadmaps, and change logs.

Desired qualifications

• 8+ years in product with deep payments; shipped multi-country channel integrations and/or local payment methods at scale.
• Strong API product craft (you’ve authored specs and owned versioning/deprecation, idempotency, error models, and backward compatibility).
• Proven conversion optimisation on payment flows (diagnostics by issuer/wallet, experiments, measured uplift).
• Hands-on with processors/schemes; comfortable reviewing network specifications and partner project plans.
• Business acumen: partner commercials, certification timelines, SLAs, and unit-economics trade-offs; strong stakeholder management across technical and commercial teams.
• Excellent oral and written communication; operate effectively as a senior individual contributor.