Senior/Patient Service Associate, Dept of Child Development (2-Year Contract)

KK WOMEN'S AND CHILDREN'S HOSPITAL PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A healthcare institution in Singapore is seeking candidates for counter and support roles in the Child Development Department. Key responsibilities include patient registration, scheduling appointments, and performing routine procedures. The ideal candidate should have GCE N/O/A/NITEC/ITE and be service-oriented with good communication skills. This role offers the opportunity to work in a fast-paced, team-oriented environment.

Qualifications

• Prior knowledge of Outpatient Appointment (OAS) preferred.
• Service-oriented with pleasant disposition.
• Good interpersonal communication skills required.

Responsibilities

• Perform registration and billing of patients.
• Schedule patients’ appointments and attend to inquiries.
• Prepare consultation rooms and support doctor's clinics.

Skills

Service-oriented disposition

Good interpersonal communication skills

Basic computer literacy (MS and Excel)

Able to multi-task

Good team player

Alert and meticulous

Education

GCE N/O/A/NITEC/ITE (Office Skills)

Job description

You will perform counter and support duties at the Department of Child Development, KK Women’s & Children’s Hospital:

• Registration and billing of patients
• Schedule patients’ appointments
• Attend to patients’/public enquiries
• Perform routine procedures e.g. taking of height and weight of patient
• Prepare and set up doctors’ consultation rooms for daily usage e.g., examination/screening items are available for doctor to examine patients & cleaning of equipment and toys etc
• Support Doctor’s clinics, ensure doctors’ orders are followed and services are entered correctly at all times

Job requirement

• GCE N /O /A /NITEC /ITE (Office Skills)
• Prior Knowledge of Outpatient Appointment (OAS) preferred
• Service-oriented with pleasant disposition and good interpersonal communication skills
• Possess basic computer literacy skills - MS and Excel
• Able to multi-task in a fast-paced environment
• Good Team player
• Alert and meticulous