Senior Patient Service Associate, Business Office (Accounts Receivable)

Singapore General Hospital; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A major healthcare institution in Singapore seeks an individual to manage patient accounts receivable, handle cashiering duties, and support administrative tasks. Candidates should hold a diploma and have at least one year of relevant experience, emphasizing interpersonal and customer-oriented skills. This position requires meticulous attention to detail and adaptability in a dynamic environment.

Qualifications

• At least 1 year of relevant experience.
• Strong interpersonal and communication skills essential.
• Highly motivated, independent, and adaptable.

Responsibilities

• Handle patient accounts receivable transactions involving journal postings.
• Payment reconciliation and outstanding accounts follow-up.
• Support front desk duties in cashiering.

Skills

Interpersonal skills

Communication skills

Customer-oriented

Attention to detail

Education

Diploma

Job description

Overview

You will handle patient accounts receivable transactions involving journal postings, payment reconciliation, outstanding accounts review and follow-up. You will support front desk duties in cashiering, attending to patient enquiries on bills, claims, payment and financial assistance applications. Other responsibilities include computation of statistical information for analysis, checking of document completeness, maintaining secured document keeping, providing administrative support to the department and perform any other duties as assigned.

Responsibilities

• handle patient accounts receivable transactions involving journal postings
• payment reconciliation
• outstanding accounts review and follow-up
• support front desk duties in cashiering
• attending to patient enquiries on bills, claims, payment and financial assistance applications
• computation of statistical information for analysis
• checking of document completeness
• maintaining secured document keeping
• providing administrative support to the department
• perform any other duties as assigned

Requirements

• Diploma with at least 1 year of relevant experience
• Good team player with strong interpersonal and communication skills
• Highly motivated, independent and adaptable to change
• Customer-oriented and meticulous with a flair for numbers