Senior Manager, Store Design SEAO

COACH OPERATIONS SINGAPORE PTE. LTD.; Singapore; On-site; SGD 80,000 - 100,000; Full time

Job summary

A global fashion company in Singapore is seeking a Senior Manager for Store Design to lead design management across the SEAO region. The role involves managing store projects from concept to implementation, ensuring adherence to brand standards while collaborating with cross-functional teams. Candidates should have a Bachelor's degree in Architecture or Interior Design, with at least 7 years of experience in retail design and proficiency in design software like AutoCAD and Photoshop. This position offers an exciting opportunity to shape the design of innovative retail spaces.

Qualifications

• Minimum 7 years in retail design, with international project experience strongly preferred.
• Proven ability to manage direct reports and balance team workloads to meet deadlines.
• Expertise in reviewing architectural and millwork drawings.

Responsibilities

• Manage all phases of store design for South East Asia projects.
• Conduct site reviews with local Business Development and Real Estate teams.
• Own all store enhancement projects, ensuring timely execution.

Skills

Retail design management

Project management

Cross-functional collaboration

Communication skills

Problem-solving

Education

Bachelor’s degree in Architecture or Interior Design

Tools

AutoCAD

Photoshop

Illustrator

SketchUp

Microsoft Office Suite

Job description

Overview

Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make beautiful things, crafted to last—for you to be yourself in. Coach is part of the Tapestry portfolio – a global house of brands committed to stretching what’s possible. As a member of the Tapestry family, we are unwaveringly optimistic and committed to innovation and inclusivity. Visit Our People page to learn more about Tapestry’s commitment to equity, inclusion, and diversity.

Primary Purpose

The Senior Manager, Store Design will lead design management for Coach stores in the SEAO region, serving as the primary point of contact for local leadership on store design matters. Acting as the “eyes and ears” on the ground, this role ensures projects align with brand standards, timelines, and budgets while maintaining strong collaboration with cross‑functional teams. The position also manages an Assistant Manager and reports to the Director of Store Design in New York City.

Responsibilities

• Manage all phases of store design for South East Asia projects—from concept development through technical design and implementation—ensuring stores open on time and within budget.
• Serve as the primary point of contact for local leadership on store design; act as the on‑the‑ground representative for the global design team.
• Conduct site reviews with local Business Development and Real Estate teams to ensure design intent and operational requirements are met.
• Own all store enhancement projects, ensuring timely execution and alignment with brand standards.
• Review and approve creative samples locally to minimize back‑and‑forth and accelerate decision‑making.
• Work closely with ISPC, procurement, and construction partners to keep projects on schedule and within budget.
• Partner with Visual Merchandising and local buying teams to ensure proper store zoning and product presentation.
• Collaborate closely with cross‑functional teams, including Real Estate and Sales, to ensure store designs align with business objectives and operational requirements.
• Develop accurate project schedules in collaboration with construction teams, incorporating design timelines, permitting, and construction milestones.
• Oversee workload distribution between yourself and the Assistant Manager, balancing priorities based on team strengths and project complexity.
• Analyze and resolve budgetary and technical challenges throughout the project lifecycle.
• Review construction and millwork drawings for accuracy in dimensions, materials, and specifications.

Qualifications

Education

• Bachelor’s degree in Architecture or Interior Design preferred.

Experience

• Minimum 7 years in retail design, with international project experience strongly preferred.
• Proven ability to manage direct reports and balance team workloads to meet deadlines.
• Ability to navigate complex situations both for projects and within internal teams to find amicable solutions.
• Expertise in reviewing architectural and millwork drawings.

Technical Skills

• Proficiency in AutoCAD, Photoshop, Illustrator, SketchUp, and Microsoft Office Suite.

Core Competencies

• Fluent in English (required).
• Highly organized, self‑starter with the ability to manage multiple priorities.
• Strong communication and collaboration skills across cross‑functional teams.
• Ability to work independently and drive projects to completion.
• Detail‑oriented with strong problem‑solving skills.

Competencies for All Employees

• Courage: Provides current, direct, complete, and actionable feedback; faces up to people problems quickly and directly.
• Creativity: Generates unique ideas and connects previously unrelated notions.
• Customer Focus: Dedicated to meeting customer expectations and requirements; establishes effective relationships with customers.
• Dealing with Ambiguity: Handles change, shifts gears comfortably, and acts without the total picture.
• Drive for Results: Exceeds goals and is bottom‑line oriented, pushing yourself and others for results.
• Interpersonal Savvy: Relates well to all kinds of people, builds rapport, and diffuses high‑tension situations.
• Learning on the Fly: Learns quickly, embraces change, and experiments to find solutions.

Competencies for All People Managers

• Strategic Agility: Anticipates future trends, paints credible visions, and creates breakthrough strategies.
• Developing Direct Reports and Others: Provides challenging tasks, frequent development discussions, and supports career growth.
• Building Effective Teams: Blends people into teams, fosters morale and belonging, and shares wins.