Senior Manager, Client Solutions Lead, Social Impact & Sustainability Asia Pacific

Visa; Singapore; Hybrid; SGD 90,000 - 120,000; Full time

Job summary

A leading financial services company is seeking a Social Impact & Sustainability Senior Manager in Singapore. This hybrid role involves shaping the AP sustainability strategy and managing client relationships. The ideal candidate should have at least 10 years of experience in banking or a related field, a strong business development mindset, and the ability to collaborate effectively with executive-level stakeholders. The position offers an exciting opportunity to drive impactful social initiatives and deepen client partnerships.

Qualifications

• 10 years of experience in banking or as an Account Executive.
• Experience in driving deal formulation through client needs.
• Ability to analyze market research for strategic decisions.

Responsibilities

• Shape the AP social impact and sustainability strategy.
• Lead programmatic solutions with key clients.
• Build trust-based relationships with stakeholders.

Skills

Business Development mindset

Team player

Communication with executives

Creative problem solving

Financial inclusion understanding

Education

Bachelor's Degree with 10 years of experience or Advanced Degree with 7 years

Job description

What an Asia Pacific Social Impact & Sustainability Senior Manager does at Visa :

As a key member of Visa’s Asia Pacific team the SIS Senior Manager Client Solutions Lead will contribute to the development and execution of the Regions SIS strategy aligning with Visa’s 2030 business vision and market-specific priorities. The Senior Manager drives initiatives to leverage social impact and sustainability to deepen client relationships contributing to secure revenue-generating commercial partnership or reputation-enhancing program partnership for key clients in key AP markets.

Strategy Execution

• Shape and advance the AP social impact & sustainability strategy and roadmap to deliver on Objectives and Key Results (OKRs).
• Align initiatives with Visa’s global priorities focusing on empowering small businesses and entrepreneurs through digital tools knowledge access and security.
• Promoting financial education to foster economic inclusion and development.
• Enhancing digital commerce security for all users.
• Demonstrating Visa’s long-term commitment to the communities we serve.

Solution Development & Deployment

• Lead internal go-to-market efforts to raise the profile of Visa SIS products and identify new opportunities to creatively leverage these products to drive impact and growth in strategic client relationships in AP.
• Lead regional programmatic and solution deployment with key clients in alignment with market strategies.
• Localization and ongoing development of our client solutions in particular financial education and digital skills platforms.
• Manage end‑to‑end program and impact solution delivery with key clients and stakeholders in partnership with other Visa functions.
• Collaborate cross‑functionally with country leadership, Communications and Government Affairs teams to implement programs.
• Develop compelling narratives that articulate Visa’s purpose and impact in priority markets.
• Establish feedback loops to share insights and best practices across regions.

Stakeholder Engagement

• Act as team contact to facilitate a coordinated response to key client RFPs utilizing SIS portfolio of solutions and capabilities.
• Build and maintain strong trust‑based relationships with key internal stakeholders across the AP region (Sales teams, VGS, VCA, Data Product Acceptance).
• Enhance Visa’s reputation and influence with decision‑makers through consistent values‑driven engagement.

Measurement & Reporting

• Oversee the tracking and reporting of social and business outcomes in alignment with defined OKRs.
• Develop and disseminate knowledge products to share and amplify best practices from AP to cross pollinate ideas and programs.

This is a hybrid position. Expectation of days in office will be confirmed by your Hiring Manager.

Qualifications: What you will need:

• 10 years of work experience with a Bachelors Degree or 7 years of work experience with an Advanced Degree.
• Knowledge and experience in banking industry or of banking clients ideally as an Account Executive.
• Business Development mindset with experience in successfully driving towards deal formulation through identifying opportunities and developing solutions centered around client needs.
• Demonstrated experience in analyzing and interpreting market research and taking prompt decisive action to drive for success.
• Highly motivated self‑starter who is comfortable with ambiguity and eager to identify opportunities and solve problems.
• Team‑player with a willingness to pitch in on a variety of projects and deliver high quality work.
• Comfortable and adept at communicating with and influencing executive level resource (e.g., including direct and ongoing interaction with CEO).

What will also help:

• Good understanding of financial inclusion and sustainability as well as a strong understanding of the payments ecosystem and emerging products and solutions.
• Experience in building and managing deal pipelines and sales management for high impact and growth execution.
• Project management skills and tracking experience of complex initiatives that engage with multiple stakeholders at the global, regional and local level.
• Demonstrated creative problem solving with ability to collaborate and build consensus across stakeholders.
• Passion for and ability to create impact.

Additional Information:

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race color religion sex national origin sexual orientation gender identity disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Remote Work: No

Employment Type: Full-time