Senior IT Executive (Support)

Ma Kuang Chinese Medicine & Research Ctr Pte Ltd; Singapore; On-site; SGD 100,000 - 125,000; Full time

Job summary

A healthcare provider in Singapore is seeking a Senior / Junior IT Executive to deliver reliable IT support and system administration. The ideal candidate should hold a Diploma or Bachelor's degree in Computer Science and have at least 2 years of relevant experience. Responsibilities include troubleshooting hardware, resolving computer issues, maintaining IT compliance, and managing WordPress content. Applicants should possess strong problem-solving skills and knowledge of SQL and Excel. Only Singaporeans may apply.

Qualifications

• At least 2 years of experience as an IT Systems Administrator or similar role.
• Familiarity with Windows systems and environments is crucial.
• Knowledge of SQL & Excel is a MUST requirement.

Responsibilities

• Install, configure and troubleshoot hardware and software systems.
• Resolve Level 1 and 2 computer or application issues.
• Maintain compliance with IT / ISO related policies and procedures.
• Update WordPress core, manage plugins, and maintain content.

Skills

Problem-solving

Communication skills

Team player

Independent work

Knowledge of SQL

Proficient in MS Office

Education

Diploma / Bachelor's degree in Computer Science

Tools

Windows operating systems

WordPress

Excel

Job description

Overview

About Ma Kuang TCM Healthcare Group

Established in Singapore, Ma Kuang TCM Healthcare Group is a trusted and well-established provider of Traditional Chinese Medicine, with a strong regional presence across Singapore, Taiwan, Malaysia, and China. We are committed to holistic healthcare by combining time-honoured TCM practices with modern healthcare standards. Our services include acupuncture, tuina therapy, internal medicine, and women’s health, delivered by a dedicated team of professionals focused on patient well-being.

We are seeking a Senior / Junior IT Executive (Support) to provide reliable IT support and system administration for our growing organisation.

Responsibilities

• Install, configure and troubleshoot hardware and software systems, including operating systems, applications and network components
• Resolve Level 1 and 2 computer or application issues to local and remote users
• Escalation of Level 3 Application Issues to third-party vendors
• Provide guidance and recommendations to colleagues on best practices for using systems and technologies within the company
• Conduct regular system backups to minimize data loss in the event of a system failure
• Maintain IT related Fixed Assets to support onboarding / offboarding process
• Maintain and ensure compliance with all IT / ISO related policies and procedures
• Collaborate with vendors, project leads and users to resolve issues and ensure consistent, viable solutions
• Update the core WordPress, manage plugin license and maintain pages and content
• Report generation and data analysis. Proficient in MS Office

Qualifications

• Diploma / Bachelor's degree in Computer Science, Information Technology, or a related field
• At least 2 years of experience as an IT Systems Administrator or similar role
• Familiarity with Windows systems and environments
• Excellent problem-solving and communication skills, team player and able to work independently with minimal supervision
• Knowledge of SQL & Excel Is a MUST requirement
• Familiarity with WordPress would be advantageous
• Only Singaporeans may apply

We regret to inform only shortlisted candidates will be notified.