Senior IT Lead

WS ENGINEERING & FABRICATION PTE. LTD.; Singapore; On-site; SGD 80,000 - 120,000; Full time

Job summary

An engineering and fabrication company in Singapore is looking for an IT Operations Manager to oversee daily IT operations, including server and network management. The candidate should possess strong technical knowledge and have at least 5–8 years of IT experience, including a supervisory role. This position requires excellent problem-solving skills and the ability to manage projects and teams effectively. Candidates with relevant certifications are preferred. The role requires occasional travel to Batam.

Qualifications

• Minimum 5–8 years of relevant IT experience, including 2–3 years in a supervisory role.
• Professional certifications (e.g., CCNA, MCSA, ITIL, CompTIA, PMP) are an advantage.
• Strong technical knowledge in server administration and network management.

Responsibilities

• Manage daily IT operations, ensuring uptime and availability of IT systems.
• Lead or support IT infrastructure and system projects.
• Enforce IT policies, conducting regular audits for compliance.

Skills

IT operations management

Technical support

Server administration

Network management

Project management

Team leadership

Education

Diploma in Information Technology, Computer Science, or related field

Bachelor’s Degree preferred

Tools

Microsoft 365

Azure

AWS

Oracle

Job description

Key Responsibilities:

1. IT Operations & Support

• Manage daily IT operations, including network, server, and system monitoring.
• Provide technical support and guidance to division IT team members and end users.
• Ensure uptime and availability of all critical IT systems and services.
• Plan, schedule, and oversee system and server maintenance activities to ensure optimal performance, security, and business continuity.
• Monitor and maintain servers (Wintel & Linux environment), ensuring patch management, backups, and performance tuning are carried out regularly.

2. Infrastructure & Network Management

• Manage local and regional IT infrastructure, including LAN, servers, storage, and cloud environments.
• Coordinate with vendors for hardware and software maintenance, upgrades, and troubleshooting.
• Implement cybersecurity best practices and ensure compliance with IT and corporate security policies.

3. Project Management

• Lead or support IT infrastructure and system projects such as upgrades, migrations, and technology refresh initiatives.
• Develop project plans, define milestones, and monitor progress to ensure timely completion.
• Collaborate with cross-functional teams to minimize operational impact during implementations.

4. Governance & Compliance

• Enforce IT policies, system access control, and data protection standards.
• Conduct regular system and security audits to ensure compliance with internal and external requirements.
• Prepare IT documentation, maintenance records, and performance reports.

5. Team Leadership

• Supervise and mentor division IT staff, ensuring effective task delegation and skill development.
• Provide technical guidance in troubleshooting and escalation handling.
• Coordinate with regional/global IT teams to align with corporate standards and initiatives.

Qualifications:

• Minimum Diploma in Information Technology, Computer Science, or a related field (Bachelor’s Degree preferred).
• Professional certifications (e.g., CCNA, MCSA, ITIL, CompTIA, PMP) are an advantage.
• Strong technical knowledge in server administration, network management, and system maintenance.
• Good understanding of cybersecurity principles, backup management, and IT governance practices.
• Excellent analytical, problem-solving, and communication skills.
• Based in SG and must be able to travel to Batam when necessary.

Work Experience:

• Minimum 5–8 years of relevant IT experience, including 2–3 years in a supervisory or lead role.
• Proven experience in managing IT infrastructure, network systems, and end-user support.
• Hands‑on experience with servers, networking equipment, and cloud technologies (e.g., Microsoft 365, Azure, AWS, Oracle).
• Experience in vendor management, IT procurement, and budgeting.
• Exposure to cybersecurity management and IT compliance frameworks preferred.