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A technology solutions provider in Singapore is seeking an IT professional with 5-8 years of experience. The role includes managing IT strategies, infrastructure, and user support to ensure optimal performance. Ideal candidates will have strong skills in Windows and Linux environments, network troubleshooting, and security principles. Excellent communication and collaboration abilities are essential for this position, which offers the opportunity to work in a dynamic tech environment.
Strategy Planning & Execution: Develop, update, and execute IT strategies aligned with group direction, covering IT infrastructure, information management, and security management.
IT Infrastructure & In-house Server Management: Responsible for the procurement, installation, configuration, maintenance, and optimization of computers, servers, network equipment, and other IT hardware facilities. Manage and support in-house servers to ensure performance, availability, and reliability.
Application & System Management: Manage operating systems and application software (e.g. SAP, OA, Office, SRM, etc.) according to business requirements, ensuring smooth and stable user operations.
Network Management: Ensure stable connectivity of internal networks and IoT environments; monitor network performance and troubleshoot connectivity or performance issues.
Security & Data Protection: Implement security controls to safeguard IT systems and data against cyber threats. Establish backup strategies, perform regular backups, and conduct data recovery testing to ensure effectiveness.
User Support: Provide IT support to employees, resolving issues related to computer hardware, software, and system usage.
IT Asset Management: Maintain accurate tracking of IT assets, ensure equipment is in good working condition, and plan asset renewal and replacement cycles.
Vendor Management: Coordinate with IT vendors and partners for hardware, software, and service procurement, ensuring deliverables meet technical and business requirements.
Diploma or degree in IT, Computer Science, or a related field is typically required
At least 5 to 8 years of experience in IT support, networking, or systems administration is usually needed, with some roles specifying more years of experience
Proficiency with Windows and Linux server environments
Strong knowledge of LAN/WAN, TCP/IP, routers, switches, and Wi-Fi, along with experience in network infrastructure troubleshooting
Experience with server administration (Active Directory, file sharing, backups) and virtualization technologies like VMware
Familiarity with cloud technologies such as Microsoft 365, AWS Cloud is a significant advantage
Knowledge of IT security principles, including antivirus, firewalls, user access control, and patch management
Experience with IT infrastructure monitoring and management tools
The ability to work independently, as well as being a collaborative team player, is crucial
Excellent written and spoken communication skills are essential for interacting with various stakeholders