Senior/Guest Service Assistant

VIBE HOTEL SINGAPORE ORCHARD; Singapore; On-site; SGD 30,000 - 45,000; Full time

Job summary

A hospitality establishment in Singapore is looking for a guest service professional to provide courteous service, manage guest relations, and handle inquiries. Candidates should have a positive attitude, good communication skills, and preferably experience in hospitality with knowledge of Opera. Benefits include medical support, flexi leave, and annual health screenings.

Benefits

Medical benefits

Flexi leave

Birthday leave

Annual health screening

Insurance coverage

Qualifications

• Willing to perform rotating shifts.
• Positive attitude with outgoing personality.
• Experience in hospitality and knowledge of Opera is preferred.

Responsibilities

• Provide courteous service to guests.
• Liaise closely with Concierge, Reception, and Front Office cashier.
• Ensure efficient service in baggage and transport handling.

Skills

Positive attitude

Good communication skills

Experience in hospitality

Education

PSLE or equivalent

Tools

Opera

Job description

Responsibilities

• Provide courteous service to guests and responds efficiently and tactfully to complaints, requests and enquiries.
• Liaise closely with Concierge, Reception and the Front Office cashier on guests' arrivals and departures.
• Establish contact (courtesy calls) with guests and render assistance where necessary.
• Ensure efficient and courteous service in baggage and transport handling as well as general enquiries.
• Any other reasonable job tasks as assigned.

Requirements

• PSLE or equivalent.
• Willing to perform rotating shifts.
• Positive attitude with outgoing personality and good communication skills.
• Experience in hospitality and knowledge of Opera is preferred.

Benefits

Employees will get to enjoy benefits such as Medical, Flexi, Birthday Leave & Vouchers, Annual Health Screening, and Insurance Coverage.