Senior Executive - Customer Relations [ITE College East]

Government Technology Agency (GovTech); Singapore; On-site; SGD 50,000 - 70,000; Full time

Job summary

A government agency in Singapore is seeking a Senior Executive in Customer Relations to lead marketing and outreach initiatives. The candidate should have at least 2 years of experience in relevant fields, excellent communication skills, and a collaborative spirit. This role involves managing events, social media content, and mentoring student leaders, contributing significantly to the agency's outreach efforts.

Qualifications

• At least 2 years of experience in outreach, marketing, events management, or social media.
• Strong digital skills, especially in AI tools and content creation.
• Excellent interpersonal, presentation and communication skills.

Responsibilities

• Manage the Experience ITE Centre to promote education.
• Plan, coordinate and execute outreach events targeting students and parents.
• Develop and manage content for social media platforms.
• Guide student leaders in the Student Ambassadors CCA Club.
• Collaborate with other departments on strategic projects.

Skills

Creative thinking

Strong communication skills

Digital skills

Social media management

Job description

Senior Executive - Customer Relations [ITE College East] page is loaded

Senior Executive - Customer Relations [ITE College East]

Apply locations ITE-CE (College East) time type Full time posted on Posted 6 Days Ago job requisition id JR-10000042382

[What the role is]

As a Senior Executive in ITE, your challenge is to formulate, review and implement policies and processes in specific functional areas.

[What you will be working on]

Our Customer Relations team leads the College's communications efforts. We manage marketing, events, corporate visits, and outreach programmes - championing the ITE College East story through creativity, connection, and collaboration. At the heart of our outreach is the Experience ITE Centre, a hub for engaging secondary school students and showcasing what ITE has to offer.

As part of the Customer Relations team, you will be instrumental in shaping outreach and engagement efforts. Your portfolio will include:

• Manage the Experience ITE Centre - Operate and grow this immersive space to promote the ITE brand of education.
• Lead Outreach Events & Programmes - Plan, coordinate and execute initiatives targeting students, educators and parents, including career fairs, talks, workshops and learning journeys.
• Social Media Management & Content Creation - Develop and manage engaging content for the College’s social media platforms to grow our online presence and connect meaningfully with our target audiences.
• Mentor & Guide Student Leaders - Serve as staff advisor for the Student Ambassadors CCA Club, guiding student leaders in championing the ITE College East brand.
• Support Cross-Functional Projects/Events - Collaborate with other departments and divisions to drive strategic projects and events.

[What we are looking for]

If you're a team player with creative thinking and strong communication skills, this role is perfect for you. Ideally, you will have:

• At least 2 years of experience in outreach, marketing, events management, or social media
• Strong digital skills, especially in AI tools and content creation, and proven administrative and organisational strengths
• Excellent interpersonal, presentation and communication skills
• A collaborative spirit and genuine interest in engaging youths and young adults in dynamic settings.

The Singapore Public Service plays a key role in the economic growth, progress and stability of Singapore by formulating and implementing government policies, as well as providing key public services. Whether you are a fresh graduate joining the workforce or an experienced professional, the Singapore Public Service offers a great variety of job opportunities for you. The work in the Public Service can be broadly categorised into the following sectors: Economic, Social, Security & External Relations, and Administration & Corporate Development.

Be part of the team that shapes the future of Singapore. Log on and take your first step towards a career that matters!

Technical Support

Need help? Please click here for assistance. Our team will contact you shortly!