Senior / Executive / Assistant Manager, Service and Operations (Clinic)

National University Polyclinics; Singapore; On-site; SGD 80,000 - 100,000; Full time

Job summary

A leading healthcare institution in Singapore is seeking a Senior/Executive/Assistant Manager for its Service and Operations team. You will coordinate clinic activities, manage administrative tasks, and collaborate with various departments to ensure efficient daily operations. Ideal candidates will possess strong communication skills, critical thinking ability, and a resilient attitude. This position welcomes candidates without experience, providing training in a dynamic primary care environment.

Qualifications

• Strong interpersonal and communication skills in both oral and written.
• Possess good critical thinking and problem-solving skills.
• Resilient, dynamic, multi-tasker and positive attitude.
• Able to work in a fast-paced and dynamic environment.

Responsibilities

• Coordinate and plan clinic activities and resource management.
• Oversee administrative activities like staff scheduling and inventory management.
• Collaborate with clinical and service departments for operations.

Skills

Strong interpersonal and communication skills

Critical thinking

Problem-solving

Dynamic and multi-tasking ability

Resilience

Job description

Senior / Executive / Assistant Manager, Service and Operations (Clinic)

Job ID: 3145

Job Function: Administration

Institution: National University Polyclinics

You will be part of the Polyclinic Management Team supporting the Manager and cross‑functional teams, coordinating and planning clinic activities, utilisation of manpower and resources, to ensure cost efficiency, effective management, and smooth daily operations of the clinic. You will also support the implementation of new initiatives such as Healthier SG, Social Prescribing and Age Well SG and support the drive to achieve service excellence and continuous improvement.

You will oversee administrative activities like staff scheduling, patient flow, inventory management, and facility management, and be involved in planning and implementing strategies, proposals, and activities to improve work processes, and work collaboratively with clinical, nursing, allied health professionals, diagnostics, and other service departments within the polyclinic.

You will also have the opportunity to collaborate with team members across other workgroups, polyclinics or HQ, focusing on manpower planning, training and development, digital and service transformation, policy and workflows, new polyclinics development, and emergency planning.

If you are looking for a meaningful career and want to contribute to the dynamic healthcare environment in the primary care setting, this might be what you are looking for. We welcome candidates without experience and training will be provided.

• Strong interpersonal and communication skills in both oral and written.
• Possess good critical thinking and problem‑solving skills.
• Resilient, dynamic, multi‑tasker and possess positive attitude.
• Able to work in a fast paced and dynamic environment.