Senior Data Scientist: AI & Conversation Intelligence

Singtel Group; Singapore; On-site; SGD 80,000 - 100,000; Full time

Job summary

A leading telecommunications company in Singapore is seeking a Senior Data Scientist for their AI & Data Analytics unit. The role involves developing advanced AI solutions that transform customer understanding and drive business decisions. Candidates should have at least 3 years of relevant experience in AI/ML with skills in LLMs and NLP, alongside strong problem-solving and communication abilities. This position offers the opportunity to influence critical business strategies using data-driven insights.

Qualifications

• At least 3 years of relevant working experience in AI/ML solutions.
• Experience in developing AI/ML solutions involving unstructured data.
• Proficiency in SQL, Python, Spark, and data visualization tools.

Responsibilities

• Lead end-to-end AI initiatives focused on conversation intelligence.
• Analyze tele-sales and service conversations to reveal actionable insights.
• Communicate analytical findings and recommendations to diverse audiences.

Skills

LLM & Gen AI

NLP & Text Analytics

Machine Learning & Statistical Modelling

Data manipulation with SQL, Python

Data visualization (Power BI)

Cloud platforms (Azure, AWS, GCP)

Problem-solving skills

Communication skills

Mentorship

Education

Bachelor or Postgraduate degree in Computer Science

Tools

GitHub

Spark

Hadoop/Hive

Databricks

MLflow

Airflow

Job description

A leading telecommunications company in Singapore is seeking a Senior Data Scientist for their AI & Data Analytics unit. The role involves developing advanced AI solutions that transform customer understanding and drive business decisions. Candidates should have at least 3 years of relevant experience in AI/ML with skills in LLMs and NLP, alongside strong problem-solving and communication abilities. This position offers the opportunity to influence critical business strategies using data-driven insights.