Senior Clinic Operation Executive/ /Full Time/Hougang

-; Singapore; On-site; SGD 80,000 - 100,000; Full time

Job summary

A healthcare clinic in Singapore is looking for a profile to manage clinical and administrative operations. Responsibilities include overseeing daily operations, managing patient care workflows, handling patient registrations, and training new staff. Candidates should have a diploma and 2-4 years of relevant experience preferably in a GP clinic, along with strong people management and communication skills. This position includes significant oversight of clinic standards and safety protocols.

Qualifications

• 2-4 years of experience in clinic operations and new clinic setup.
• Prior experience in a GP clinic is a must.
• Excellent communication and people management skills.

Responsibilities

• Oversee daily clinic operations ensuring alignment with service standards.
• Manage clinical workflow to enhance quality of patient care.
• Train and supervise new clinic staff.

Skills

Clinic operation management

People management

Interpersonal communication

Familiarity with MOH regulations

Education

Diploma in healthcare-related discipline

Job description

You are responsible for clinical, administrative, supervisory, and clinic hygiene duties involves multifaceted responsibilities aimed at ensuring the efficient and compliant operation of the clinic while maintaining high standards of patient care and safety.

Responsibilities

• Oversee daily clinic operations ensuring alignment with service standards and operational requirements to ensure clinic runs smoothly and efficiently.
• Manage clinical workflow to enhance the quality of patient care.
• Registration of patients, dispensing of medication and collection of payments.
• Handle appointment bookings and inquiries via phone, email, and in person.
• Ordering stock (Medications, consumables) and supplies for the clinic.
• Conduct regular inventory checks, manage stock levels.
• Process & submit government and insurance claims.
• Maintain overall facility management of the clinic, including cleanliness, safety, and functionality. Opening & closing of clinic premise.
• Train, and supervise new clinic staff. Plan and review clinic staff development and training needs.
• Obtains and verifies patient billing information, processes patient payment, and maintain records. Ensure thorough documentation and systematic record-keeping on clinical activity.
• Create and implement policies and procedures to improve clinic operations.

Requirements

• Diploma in relevant disciplines (healthcare) with 2-4 years of clinic operation & new clinic set up experience.
• Prior experience working in a GP clinic is a must.
• Familiar with MOH regulatory requirements.
• Possess strong people management skills.
• Excellent interpersonal and communication skills.
• Able to work & support staggered hours.

Location: Hougang

Joining - Asap

Salary will commensurate based on the experience and skill sets.