Senior Care Coordinator Associate

Singapore General Hospital; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading healthcare institution in Singapore is seeking a dedicated Patient Navigator to coordinate discharge planning and ensure continuity of care for patients transitioning from hospital to community. The ideal candidate will work closely with patients and families, monitor health conditions, and provide education on self-management and healthy lifestyles. Strong interpersonal and organizational skills, along with proficiency in Microsoft Office are essential. This role offers a unique opportunity to make a significant impact in patient care.

Qualifications

• GCE ‘N’/ ‘O’ / ’A’ level or NITEC.
• Candidates with relevant higher education certification will be considered for senior position.
• Strong interpersonal and organizational skills required.
• Proficiency in Microsoft Office applications needed.

Responsibilities

• Coordinate patient discharge planning for seamless transitions.
• Establish relationships with patients, families, and stakeholders.
• Monitor patients’ conditions through calls or visits.
• Educate patients and families on self-management and healthy lifestyles.

Skills

Interpersonal skills

Organizational skills

Proficiency in Microsoft Office

Education

GCE ‘N’/ ‘O’ / ’A’ Level, NITEC

Higher education certification

Job description

Under the guidance of a Patient Navigator or Community Nurse, you will coordinate and navigate all aspects of patient discharge planning to ensure a seamless transition and continuity of care for patients from the hospital to the community, as well as coordinated care for frail residents in the community.

You will also be required to:

• Establish strong working relationships with patients, their family, internal and external stakeholders and the community, and be the main point of contact for care coordination and navigation
• Monitor and follow‑up on patients’ conditions regularly through phone calls or home visits to facilitate early detection of health issues and interventions, so as to prevent illness deterioration and hospital readmission
• Responsible for educating patients their family on the self‑management of illness and importance of a healthy lifestyle, and for reinforcing individualised patient and caregiver education

Job Requirements

• GCE ‘N’/ ‘O’ / ’A’ level, NITEC
• Candidates with relevant higher education certification and / or experience will be considered for senior position.
• Strong interpersonal and organisational skills
• Proficiency in Microsoft Office applications