Senior Care Coordinator Associate / Care Coordinator Associate

Singapore National Eye Centre; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

An established industry player in healthcare is seeking a dedicated Patient Navigator to enhance patient care and ensure a smooth transition from hospital to community. In this role, you will build strong relationships with patients and their families, monitor health conditions, and provide essential education for self-management. This position offers an opportunity to make a significant impact on the lives of patients while collaborating with various stakeholders. If you are passionate about patient care and have the skills to navigate complex healthcare needs, this role is perfect for you.

Qualifications

• Candidates with relevant higher education certification and/or experience will be considered for senior position.
• Strong interpersonal and organisational skills are essential.

Responsibilities

• Coordinate and navigate all aspects of patient discharge planning.
• Monitor and follow-up on patients’ conditions regularly.
• Educate patients and their families on self-management of illness.

Skills

Interpersonal Skills

Organisational Skills

Education

Relevant Higher Education Certification

Tools

Microsoft Office

Job description

Job Category: Ancillary

Posting Date: 30 Mar 2025

Under the guidance of a Patient Navigator or Community Nurse, you will coordinate and navigate all aspects of patient discharge planning to ensure a seamless transition and continuity of care for patients from the hospital to the community, as well as coordinated care for frail residents in the community.

You will also be required to:

1. Establish strong working relationships with patients, their family, internal and external stakeholders and the community, and be the main point of contact for care coordination and navigation.
2. Monitor and follow-up on patients’ conditions regularly through phone calls or home visits to facilitate early detection of health issues and interventions, so as to prevent illness deterioration and hospital readmission.
3. Responsible for educating patients and their family on the self-management of illness and importance of a healthy lifestyle, and for reinforcing individualised patient and caregiver education.

Job Requirements

1. Candidates with relevant higher education certification and/or experience will be considered for senior position.
2. Strong interpersonal and organisational skills.
3. Proficiency in Microsoft Office applications.