Senior Butler Team Lead - Luxury Service & Training

BEACH ROAD HOTEL (1886) LTD.; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

A luxury hotel in Singapore seeks a Butler Supervisor to oversee daily operations and ensure exceptional service delivery. The ideal candidate has a diploma in tourism or hotel management and at least 3 years of experience in a Butler role, with 1 year in supervision. They must possess excellent communication skills in English, strong leadership abilities, and a service-oriented approach. The role also includes engaging with guests and ensuring adherence to service standards, alongside benefits like a 5-day work week and comprehensive insurance coverage.

Benefits

5-day Work Week

Duty Meals are provided

Colleagues’ Discount at Accor Hotels

Flexible Benefit packages

Medical and Wellness Benefit

Comprehensive Insurance Coverage

Career Development Opportunities

Qualifications

• Minimum 3 years’ Butler or relevant experience, with at least 1 year in a supervisory role.
• Ability to contribute to a team and work effectively.
• Local market knowledge and understanding of international luxury travelers.

Responsibilities

• Oversee daily operations of the Butler team and ensure smooth service delivery.
• Create personal connections between Butlers and residents.
• Ensure service standards are aligned with hotel values.

Skills

Excellent communication skills in English

Strong interpersonal skills

Ability to work under pressure

Service-oriented with attention to detail

Ability to lead and motivate a team

Creative

Education

Diploma or Degree from School for Tourism and Hotel Management

Job description

A luxury hotel in Singapore seeks a Butler Supervisor to oversee daily operations and ensure exceptional service delivery. The ideal candidate has a diploma in tourism or hotel management and at least 3 years of experience in a Butler role, with 1 year in supervision. They must possess excellent communication skills in English, strong leadership abilities, and a service-oriented approach. The role also includes engaging with guests and ensuring adherence to service standards, alongside benefits like a 5-day work week and comprehensive insurance coverage.