Senior Associate (Membership)

National Trades Union Congress (NTUC); Singapore; On-site; SGD 36,000 - 48,000; Full time

Job summary

A major labor organization in Singapore is seeking an individual to manage and execute campaigns aimed at recruiting and retaining union members. The candidate will organize membership promotion activities, maintain membership records, and conduct engagement initiatives. Applicants should have a Diploma in Business Management or a related discipline, along with strong project planning and interpersonal skills. A valid Driving License (Class 3) is required due to transportation duties.

Qualifications

• Minimum Diploma in Business Management or related discipline with relevant experience.
• Experience in project planning and events management.
• Meticulous and strong interpersonal skills.
• Ability to write and speak in another language besides English is advantageous.
• Possess a valid Driving License (Class 3).

Responsibilities

• Plan, manage and execute membership recruitment campaigns.
• Conduct environmental scans for new companies and follow up.
• Plan and execute retention campaigns to reduce attrition.
• Organize membership promotion activities and union social events.
• Maintain accurate and up-to-date membership records.

Skills

Project planning

Events management

Interpersonal skills

Communication skills

Team player

Resourcefulness

Education

Diploma in Business Management or related discipline

Job description

Membership Recruitment and Organizing

• Plan, manage and execute campaigns / roadshows to acquire union members
• Collate and analyse membership data to track effectiveness of recruitment efforts and drive best practices.
• Conduct environmental scan for new companies to organise and follow up with organising activities

Membership Retention

• Plan and execute retention campaigns / programs to reduce member attrition
• Maintain regular contact and gather feedback from members to improve services and programs

Gift Procurement

• Oversee the procurement and distribution of membership gifts
• Ensure timeliness of the entire process which will include gift selection, vendor selection and interactions, doing up and managing the timeline for distribution to members

Events Organizing & Others

• Organize and execute membership promotion activities and union social events to expand the membership base for the union, as well as enhance the value of membership for union members
• Handle and resolve membership-related enquiries
• Maintain accurate and up to date membership records in the database

Requirements

• Minimum Diploma in Business Management or related discipline with relevant experience in a similar role
• Experience in project planning and events management
• Meticulous with good interpersonal, communications and writing skills
• Strong team player and prepared to take the lead in planning/execution of projects
• Resourceful and service oriented in interactions with members; Ability to write and speak in another language other than English will be advantageous
• Able to work independently with minimal supervision
• Possess a valid Driving License (Class 3) as there will be requirement to drive the union vehicle