Senior Associate (Manager) [Marketing Agency | Up to $5000 | Hybrid arrangement] - SM09

THE SUPREME HR ADVISORY PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A boutique marketing agency in Singapore is urgently looking for a Senior Associate (Manager) to oversee client management and internal team dynamics. Ideal candidates should have 4-6 years of management experience in a marketing agency, demonstrate strong communication skills, and be familiar with project management tools. You will strategize for business growth, manage contracts and budgets, and lead your team to excellence.

Qualifications

• At least 4-6 years of management experience in marketing agency or related business.
• Familiar with team, client, and business management.
• Have a working knowledge of media liaison and management tools.

Responsibilities

• Manage contract deliverables, schedule, budget, and account progress.
• Set clear expectations for teams and deliverables.
• Lead as a brand ambassador, ensuring positive influence on peers.

Skills

Management experience

Client management

Team management

Business management

Communication skills

Project management

Public relations

Tools

Microsoft Project

Excel

Job description

Senior Associate [ Manager ]

• Industry: Marketing Agency [ Malaysia & Singapore ]
• Working Days: 5 Days, 8.30am-5.30pm, 1 Day WFH
• Office is at Genting Lane [ Between Mattar & Farrer Park MRT ]
• Gross Range: $4,000 - $5,000 [ No AWS / No VB ]

Urgent hiring 2 headcount of Senior Associate (Manager) to start work by Early Jan 2026, prefer short notice & immediate starter.

Company is specialize in boutique retail & lifestyle marketing & communications agency in both Singapore and Malaysia.

Key Performance Indicators For This Post:

1. Customer Satisfaction | 30%

2. Internal Process Quality | 30%

3. Team workers satisfaction | 20%

4. Financial Performance For Portfolio | 20%

Requirements:

• At least4-6 years of management experiences in marketing agency or related business in Public Relations, Media or Studio Management.
• Ideal candidates must familiar with all aspects fromTeam Management, Client Management, Brands Communications, Public Relations, Peer Fellowship and Business Management.

Client / Account Management:

• Develop accurate and informed scopes of work including schedules and budgets, using the correct tools (i.e. Microsoft Project, Excel ) and with regard to client and agency needs / expectations.
• Manage contract deliverables, account schedule and budget and ensure account progress from goal and deliverables from conception to completion including change management.
• Have a working knowledge of the workflows for media liaison, associates management tools
• Guide teams on mitigating risks on projects / account
• Enforce quality control processes in each project / account
• Ability to manage Singapore & Malaysia clientele directly or with partner agency

Communication Management:

• Set clear expectations for tasks and deliverables, communicating clearly to team and providing proper materials / documentation when necessary.
• Demonstrate good judgment in choosing methods of communication that are most effective and efficient (e.g. team meetings, in-person visits, phone calls, email)
• Escalate issues appropriately and professionally at all times; demonstrate good judgment during escalation process.

Internal Team Management

• Collaborate and coach key account associates to ensure client expectations are managed with regard to scope and progress in schedule and budget
• Align Personal Goals / Values of Individuals and Company
• Introduction to PR and social media
• Planning and organising at work and for account / project
• Research and resource and network building
• Working with the media and vendor partners
• Work with extended internal team ( Contracted associates, media monitoring agency, photographers, and partners ) to ensure client expectations can be met.

People & Corporate Citizenship:

• Lead brand ambassador of the company, an exemplary role model for the team
• Appropriately elevate and seek direction on conflicts or difficult people situations.
• Strive to be a positive influence on peer group and cross-capability team.

Business Development Participation

• Evaluate and identify key strategic actions / tools kits to develop the team / company
• Assist in strategic discussion/proposal with new clients (project basis / retainer)
• Through good work and harvest leads for potential business growth

WhatsApp: https://wa.me/6591044149 (Shermaine)
Siah Sze Ming Reg No: R24125414
The Supreme HR Advisory Pte LtdEANo:14C7279