Senior Assistant Manager

National University Health System; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading healthcare provider in Singapore is seeking a Food Service Manager to oversee food service operations, manage staff, and ensure compliance with food safety standards. This role involves training personnel, managing vendor contracts, and handling patient feedback. Candidates should hold a relevant degree and have over 5 years of supervisory experience in the food service or healthcare sector. Proficiency in Microsoft Office and certifications in food hygiene are preferred.

Qualifications

• More than 5 years in supervisory or managerial role, preferably in food service or healthcare.
• Fluent in English; a second language is advantageous.
• Certified in relevant food hygiene and safety courses.

Responsibilities

• Oversee daily food service operations including control room and catering.
• Handle hiring, training, and staff mobilization.
• Manage food safety and vendor compliance.

Skills

Food & Beverage Management

Management & Leadership

Communication

Problem Solving

Presentation Skills

Education

Degree in Food & Beverage Management / Hospitality / Nutrition

Tools

Microsoft Office (Word, Excel, PowerPoint, Teams, Outlook)

Job description

Overview

Oversees and manage food service team to ensure the meals orders are prepared and delivered to the Patient seamlessly in a safe and timely manner.

Responsibilities

• Oversee daily food service operations that include control room, store, catering, dishing, and assembly operations
• Handle manpower hiring, deployment and mobilisation
• Staff Training & Vaccination
• Manage contracts under Food Service and monitor vendor performance to ensure contract compliance.
• Manage risks related to food safety, workplace safety, and fire safety and ensure proper emergency preparedness and business continuity planning.
• Work closely with Executive Chef and production team on inpatient, staff and catering meals.
• Lead ad-hoc projects/initiatives on workflow improvement, harmonization, automation, waste reduction and sustainability.
• Handle escalated patient complaints & feedbacks
• Submit monthly Food Service report that is required by the management.
• Conduct monthly contract payment check for stewarding services
• Ensure proper documentation and records are maintained.
• Any ad-hoc duties assigned by Supervisor.

Requirements

• Degree Holder of discipline related to Food & Beverage Management / Hospitality/ Nutrition.
• Proficient in spoken and written English. Fluency in a second language will be an advantage.
• Certified in WSQ Food Hygiene Course, Food Hygiene Officer Course, ISO22000, ISO45000 and MUIS HALAL will be an added advantage.
• Good knowledge in using Microsoft, including Word, Excel, PowerPoint, Teams, Outlook, One Drive, Bookings, Co-pilot, etc.
• Knowledge in Electronic Meal Ordering System will be added advantage.
• More than 5 years in supervisory or managerial role, preferably in hospital, upscale hotel, restaurant, or high-volume food service facility.
• Experience in Contract Management, Project Management, Catering Event, ISO Audit will be an added advantage.
• Ability to work efficiently, independently and work under tight timelines.
• Excellent communication, problem solving, presentation and interpersonal skill.

About us

Ng Teng Fong General Hospital (NTFGH) and Jurong Community Hospital (JCH), collectively known as JurongHealth Campus, are members of the National University Health System (NUHS).

We centre our culture and mission around our patients and design our processes to bring satisfaction to our patients and their caregivers. Our staff enjoy an open, collaborative and fun working atmosphere that enables each individual to perform and maximise potential. We take pride in treating our staff as one big JurongHealth Campus family, where everyone works together in a passionate and supportive environment.

If you believe in our purpose of delivering “Incredible Care & Health, Together”, reach out to us today.