Senior/Analyst, Performance Management

Changi General Hospital; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading hospital in Singapore is seeking an Analytics Officer to monitor performance standards and provide analytical support to clinical teams. Ideal candidates should hold a Master’s or Bachelor’s degree in relevant fields and possess at least 2 years of experience in analytics. Proficiency in data wrangling tools such as Python or R and visualization tools like Tableau, along with strong communication skills, are essential. This role offers a chance to improve healthcare processes through data-driven insights.

Qualifications

• Master's or Bachelor's in Business Analysis, Mathematics, Statistics, Engineering, Economics, or Public Health.
• Minimum 2 years relevant experience in analytics or healthcare.
• Experience in coding language for data wrangling and building machine learning models.
• Proficient in visualization tools and Microsoft Office applications.

Responsibilities

• Monitor key performances for hospital standards.
• Ensure timely and accurate submission of performance indicators.
• Identify improvement areas and collaborate with HODs.
• Provide analytics support and maintain dashboards.
• Streamline processes for performance management.

Skills

Data analysis

Data wrangling (Python/R)

Visualization (Tableau)

Analytical mindset

Team collaboration

Communication skills

Education

Master’s or Bachelor’s Degree in relevant field

Tools

Tableau

Python

R

Microsoft Office

Job description

Responsibilities

• Monitor key performances for hospital standards including regulatory indicators.
• Ensure timely and accurate submission of healthcare performance indicators, data and reports.
• Identify any areas for improvement and work with Heads of Departments (HODs) and Quality teams to follow through with plans to address identified gaps.
• Provide analysis and analytics support to Clinical Teams for daily operations – including maintaining current and building new dashboards, and prediction or simulation models.
• Streamlining processes by automating data processing, enhancing data usability and visualisation to harness data for performance management and Management decision making.
• Organise Analytics Community activities with the team.

Requirements

• Master’s or Bachelor’s Degree related to Business Analysis, Mathematics, Statistics, Engineering, Economics or Public Health
• Minimum 2 years relevant experience in analytics or healthcare related activities. Those with more years of relevant experience will be considered for Senior
• Candidates with relevant technical skills are also welcome to apply
• Experience in coding language for data wrangling and building of machine learning models is required – Python or R preferred
• Experience in visualisation tool is required – Tableau preferred
• Meticulous and good analytical mindset
• Good team player with strong written and verbal communication skills
• Clinical knowledge is an advantage
• Proficient in Microsoft Office applications

Only shortlisted candidates will be notified