Senior AI Specialist

Pantera Capital; Singapore; Hybrid; SGD 80,000 - 120,000; Full time

Job summary

A leading investment firm in Singapore is seeking a Senior AI Specialist to act as the expert on their AI platform. This role entails leading customer workshops and collaborating with sales and solution teams to identify high-impact AI use cases. Ideal candidates will have over 4 years in pre-sales or AI consulting and possess advanced prompt engineering skills. The firm promotes a structured hybrid approach to work, supporting diverse working styles while ensuring fair hiring practices.

Qualifications

• 4+ years in technical pre-sales, solutions engineering, or AI consulting with enterprise customers.
• Experience with GenAI (LLMs, RAG, agentic AI) and embedding AI in business workflows.
• Advanced prompt engineering skills and understanding different frontier models.

Responsibilities

• Lead customer workshops, proofs of value, and executive briefings.
• Communicate AI strategy and framework, create business outcome-centered assets.
• Work with sales and solution teams to identify impactful AI use cases.

Skills

Technical pre-sales

Solutions engineering

AI consulting

GenAI

Prompt engineering

Prototyping (Python)

Salesforce

Tools

Salesforce

ServiceNow

Jira

Job description

What you can expect

As a Senior AI Specialist, you are the field‑facing expert on Zoom’s AI platform—especially AI Companion and Custom AI Companion. This role partners with sales and solution teams to identify high‑impact AI use cases and design outcome‑focused, production‑ready workflows. You also lead customer workshops, proofs of value, and executive briefings that move opportunities from interest to execution. Additionally, you communicate Zoom’s AI strategy and agentic framework, create field‑ready assets centered on business outcomes, and provide structured feedback to Product and Engineering.

What we’re looking for

• 4+ years in technical pre‑sales, solutions engineering, or AI consulting with enterprise customers.
• Demonstrate effective grasp of GenAI (LLMs, RAG, agentic AI) and how to embed AI in business workflows.
• Have advanced prompt engineering skills and knowledge. Understanding how different frontier models behave including Gemini, OpenAI, Anthropic, NVidia, Meta.
• Show market and commercial awareness of AI Knowledge Management systems (i.e. Glean, Amazon Q, Microsoft, Coveo).
• Present and facilitate effectively, simplifying complex technical concepts for senior business and IT audiences.
• Be able to collaborate with sales, marketing, and product; comfortable leading through influence.
• Show hands‑on prototyping (Python, Cursor, etc), experience with Salesforce/ServiceNow/Jira, familiarity with cloud AI services (a bonus).

Ways of Working

Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In‑Person is indicated in the job description/posting.

Our Commitment

At Zoom, we believe great work happens when people feel supported and empowered. We’re committed to fair hiring practices that ensure every candidate is evaluated based on skills, experience, and potential. If you require an accommodation during the hiring process, let us know—we’re here to support you at every step.

If you need assistance navigating the interview process due to a medical disability, please submit an Accommodations Request Form and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non‑accommodation‑related requests, such as application follow‑ups or technical issues, will not be addressed.