Security Officer

SUNSET METT SING PTE. LTD.; Singapore; On-site; SGD 80,000 - 100,000; Full time

Job summary

A hospitality company in Singapore is seeking a Security Officer responsible for maintaining security protocols to protect guests and property. The role involves managing incidents, conducting investigations, and assisting guests with their needs. Ideal candidates should demonstrate professionalism in incident handling, effective communication skills, and a proactive approach to ensuring safety within the hotel environment. This position is vital for ensuring a secure and peaceful stay for all guests.

Qualifications

• Ability to maintain effective security measures.
• Professional handling of incidents with guests.
• Experience in conducting investigations.

Responsibilities

• Maintain security measures for the resort.
• Ensure guest protections from loss and damages.
• Assist guests and employees in a friendly manner.
• Enforce safety and security policies.
• Respond to incidents involving guests and employees.
• Surveillance for potential criminal activities.
• Conduct investigations and report incidents.
• Carry out patrolling duties.
• Manage access control and CCTV surveillance.
• Handle crowd and traffic controls during peak periods.
• Respond to emergency situations.

Job description

As a Security Officer, we rely on you to:

• 1.1 Responsible for maintaining adequate and effective security measures for the resort
• 1.2 Ensuring maximum protection is given to the guests
• 1.3 Ensure the resort and guest properties are safeguard against loss, damages and other untoward accidents
• 1.4 Handle all incidents in a professional and timely manner

Day to Day Responsibilities

• 2.1 Actively participate in the day-to-day security operations of the hotel to ensure the safety and security of all guests, employees and property.
• 2.2 Provide necessary assistance to guests and employees in a friendly and tactful manner.
• 2.3 Enforce the company policy and procedures relating to safety and security.
• 2.4 Responding to all incidents involving hotel guests and employees.
• 2.5 Keeps surveillance on potential criminals and activities and to maintain peace and order within the hotel premises and to take appropriate remedial action if necessary.
• 2.6 Conduct investigations and submit reports on incidents affecting guests and employees.
• 2.7 Carry out patrolling duties around and within the hotel compound
• 2.8 Perform access control duties at the Security Office and managing of CCTV surveillance.
• 2.9 Managing of crowds and traffic controls during peak periods.
• 2.10 Respond to all emergency situations including fire alarms, medical assistance and emergency evacuation.
• 2.11 Carry out other duties as assigned by the Security Manager or Hotel Management.