Salesforce Solution Architect

ACCENTURE SG SERVICES PTE. LTD.; Singapore; On-site; SGD 100,000 - 125,000; Full time

Job summary

A global consulting firm in Singapore seeks a Lead Architect to spearhead the design of autonomous Agentforce solutions and oversee multi-cloud governance. The role requires 7–10 years of experience in the Salesforce ecosystem, including a proven track record in managing technical teams. Key responsibilities include designing high-availability integration patterns and implementing data protection strategies. Candidates should possess a Certified Technical Architect certification and have deep expertise in AI and DevOps practices. This position offers a unique opportunity to influence public sector workflows significantly.

Qualifications

• 7–10 years in the Salesforce ecosystem, including 2 years in a leadership role.
• Expertise in agentic AI design and DevOps strategies.
• Deep knowledge of Apex, LWC, and Flow.

Responsibilities

• Lead design of autonomous Agentforce solutions.
• Architect integration between Service Cloud, Marketing Cloud, and Data Cloud.
• Implement data protection strategies using Salesforce Shield.

Skills

Salesforce ecosystem experience

Team management

Agentic AI design

DevOps expertise

Architecture proficiency

Education

Certified Technical Architect

Salesforce Certified AI Associate

Salesforce Certified in Marketing Cloud

Tools

SFDX

Apex

Flow

Job description

• Agentic AI Authority: Lead the end-to-end design of autonomous Agentforce solutions, focusing on reasoning engines and ethical guardrails that automate complex public sector workflows.
• Multi-Cloud Governance: Architect seamless synchronization between Service Cloud, Marketing Cloud, and Data Cloud to ensure a unified, real-time view of the citizen.
• Mission-Critical Integration: Design high-availability integration patterns (CDC, Platform Events) between Salesforce and external government systems, including FormSG and Singpass.
• Government Cloud Mastery: Deploy and govern solutions within the Government on Commercial Cloud (GCC) environment, ensuring 100% adherence to IM8 and MTCS standards.
• Technical Vetting: Serve as the final authority on the Architecture Review Board (ARB), identifying risks in security, performance, and scalability before any production deployment.
• Data Protection: Implement advanced data residency and privacy strategies using Salesforce Shield (Platform Encryption, Event Monitoring).
• Team Elevation: Directly manage and mentor a team, conducting code workshops and fostering a culture of technical excellence.
• Stakeholder Influence: Distill highly technical architectural challenges into clear, strategic narratives for IMDA C-Suite and Executive audiences
• DevOps Oversight: Own the enterprise release strategy, governing CI/CD pipelines (SFDX) to ensure zero-downtime deployments for high-impact services.

Requirements

• Experience: 7–10 years in the Salesforce ecosystem, with at least 2 years in a Manager/Lead Architect role at a global consultancy.
• Agentforce: Practical mastery in designing agentic AI (reasoning engine design, prompt engineering, and guardrail configuration).
• Architecture: Deep expertise in Apex (optimization & governor limits),LWC, and Flow.
• DevOps: Expert-level knowledge of SFDX, Git-based workflows, and automated rollback strategies.

Highly Preferred - Certifications

• Certified Technical Architect.
• Salesforce Certified AI Associate or specialized Agent force accreditation.
• Salesforce Certified in Marketing Cloud.