Sales Support Manager

Union Air Freight (S) Pte Ltd; Singapore; On-site; SGD 70,000 - 90,000; Full time

Job summary

A logistics company based in Singapore is seeking a Sales Support Manager to oversee daily operations and lead a team. The ideal candidate will have over 10 years of experience in sales support or customer service within the freight forwarding industry, demonstrating strong leadership and communication skills. This role offers a dynamic work environment with opportunities for market expansion and growth.

Qualifications

• Minimum 10 years of experience in sales, sales support, or customer service within freight forwarding or logistics.
• Proven leadership and team management abilities.
• Strong problem-solving, communication, and interpersonal skills.

Responsibilities

• Oversee daily operations of the Sales Support department, leading a team of 6-7 staff.
• Build and maintain key customer relationships and gather market intelligence.
• Coordinate with other departments to ensure customer requirements are met.

Skills

Leadership skills

Problem-solving skills

Communication skills

Interpersonal skills

Job description

Working hours: Monday to Friday, 9am-6pm

Responsibilities

• Oversee daily operations of the Sales Support department, leading a team of 6-7 staff
• Build and maintain key customer relationships and gather market intelligence
• Coordinate with Customer Service, Operations and Finance departments to ensure customer requirements are met
• Develop and maintain relationships with overseas agents
• Collaborate closely with Management to identify and pursue opportunities for market expansion and growth
• Contribute ideas on process improvements and implementation of related improvements

Requirements

• Minimum 10 years of experience in sales, sales support or customer service role within the freight forwarding or logistics industry
• Proven leadership and team management skills
• Strong problem‑solving, communication and interpersonal skills
• Ability to work effectively in a fast‑paced, dynamic environment and manage multiple priorities simultaneously