Sales Supervisor

DELAX TRADERS PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A trading company in Singapore is looking for a Sales Supervisor responsible for ensuring employee success, managing client relationships, and leading a team. The role involves developing training programs, monitoring performance, and conducting market research to identify growth opportunities. Candidates should have strong management skills and a proactive approach to building business. This position is crucial for maintaining company policies and enhancing customer relations.

Responsibilities

• Ensure employees have tools and training for success.
• Build relationships with key clients.
• Review reports to identify improvement areas.
• Establish and enforce policies on customer relations.
• Develop training programs for new or promoted staff.
• Monitor employee performance against goals.
• Manage a team effectively.
• Review orders and inventory to meet customer needs.
• Conduct market research for growth opportunities.

Job description

Roles & Responsibilities

A sales supervisor typically has a wide range of responsibilities, which can include:

• Ensuring that employees have the tools and training they need to succeed in their jobs
• Building relationships with key clients and establishing long-term business partnerships with them
• Reviewing reports from managers to identify areas of improvement or new opportunities for growth in the company’s market share
• Establishing and enforcing company policies regarding customer relations, sales techniques, and ethics
• Developing and implementing training programs for new employees or existing staff members who are being promoted to new positions within the company
• Monitoring employee performance to ensure that they are meeting goals and adhering to company policies
• Managing a team of employees and ensuring that they are trained to perform their jobs effectively
• Reviewing customer orders and inventory to ensure that all customer needs are being met

Conducting market research to identify new opportunities for growth in the industry