Sales Operations Executive (Aviation SaaS)

AVI-GO PTE. LTD.; Singapore; On-site; SGD 80,000 - 100,000; Full time

Job summary

A leading aviation tech startup in Singapore is seeking a Sales Operations Executive to coordinate between brokers and operators. The candidate will maintain CRM accuracy, support sales, and assist with market research. Ideal for those with a proactive approach and interest in aviation. The role offers competitive salary, performance bonus, and career progression in a collaborative environment.

Benefits

Competitive salary and performance bonus

Career progression

Collaborative culture

On-the-job training

On-site work flexibility

Qualifications

• 1-3 years of experience in sales operations, commercial support, or data management—preferably in SaaS, travel/aviation, or tech platforms.
• Strong written and verbal communication skills in English.
• Excellent organizational and time management skills.
• Customer-first mindset with a proactive problem-solving approach.
• Comfortable using support tools and spreadsheets.

Responsibilities

• Support coordination between brokers and operators.
• Maintain and update CRM records.
• Assist in preparing sales performance reports.
• Manage backend data validation.
• Conduct lead gathering and data research.

Skills

Sales operations experience

Data management

Strong written and verbal communication in English

Organizational skills

Customer-first mindset

Problem-solving

Tools

Intercom

Zendesk

Spreadsheets

Job description

✈️ About Avi-Go

Avi-Go is a next-generation platform for business aviation, combining a global charter marketplace with powerful aviation data intelligence. From live aircraft tracking to market analytics and industry insights, Avi-Go connects charter brokers, operators, and industry professionals through a unified data ecosystem designed for smarter decisions and greater efficiency.

With customers across Asia, Europe, and North America, we empower users with tools for smart sourcing, quoting, operational planning, and real‑time insights. Our Singapore office is the global headquarters supporting day‑to‑day customer success, platform operations, and account activation.

🎯 Role Overview

As a Sales Operations Executive, you will play a key role in supporting Avi-Go’s commercial activities by ensuring smooth coordination between brokers and operators, maintaining data accuracy in our CRM, and assisting with sales and marketing initiatives.

This role is ideal for someone detail‑oriented, analytical, and organized, who enjoys working with data and has a strong interest in aviation and B2B sales operations.

💼 Key Responsibilities

Sales Operations & Support:

• Follow up with operators on charter requests sent by broker users through the Avi-Go marketplace
• Maintain and update CRM records with the latest operator quotes, fleet details, and contact information
• Ensure data accuracy across sales pipelines, operator profiles, and activity logs
• Assist in preparing and maintaining sales performance reports and tracking metrics.
• Maintain a strong feedback loop with sales, marketing, and product teams to improve user experience

Platform Operations:

• Manage backend data validation, including aircraft/operator profiles, pricing, and availability
• Monitor real‑time platform activity and elevate system or data‑related issues to product/tech teams
• Assist with quality control of trip requests, quotes, and transaction flows
• Coordinate with customers to complete missing data or documents required for usage

Market Research & Lead Management:

• Conduct lead gathering and data research to support sales campaigns and events
• Consolidate, organize, and update business contacts and operator information collected from events and outreach
• Provide insights and data support to the sales team for account planning and market development

General Operations:

• Assist the commercial team with pre‑event preparation, including contact organization and outreach
• Coordinate with the marketing team to support campaigns, email follow‑ups, and engagement tracking
• Help manage and organize sales materials, presentations, and corporate decks
• Assist in localising help articles, templates, and SOP documentation

✅ Requirements

• 1–3 years of experience in sales operations, commercial support, or data management—preferably in SaaS, travel/aviation, or tech platforms (Fresh Grads are welcome to apply)
• Strong written and verbal communication skills in English
• Excellent organisational and time management skills
• Customer‑first mindset and a proactive approach to problem‑solving
• Comfortable using support tools (e.g., Intercom, Zendesk), spreadsheets, and dashboards
• A proactive, team‑oriented mindset with an interest in aviation or travel tech
• Based in Singapore, with the ability to work onsite at our local office

🌟 What We Offer

• Competitive salary and performance bonus
• Career progression in a fast‑growing aviation tech startup
• Flat, collaborative culture and direct access to leadership
• On‑the‑job training and exposure to a global aviation ecosystem
• On‑site work flexibility and a supportive team in Singapore

🚀 How to Apply

Send your CV and short cover email to [e-mail]

Subject: Sales Ops – Singapore