Sales Operations Assistant

ATLAS WORKS PTE. LTD.; Singapore; On-site; SGD 30,000 - 45,000; Full time

Job summary

A leading waterproofing service provider in Singapore is seeking a proactive Sales Assistant to manage customer inquiries and coordinate with the technical team. The role involves handling queries via email and WhatsApp, arranging site visits, and achieving sales targets. Ideal candidates will have strong communication skills and a customer-oriented approach, ideally with some experience in sales support.

Qualifications

• Previous experience in sales support or customer service is a plus.
• Ability to manage multiple tasks efficiently.

Responsibilities

• Respond to customer enquiries via email and WhatsApp.
• Arrange site visits with waterproofing specialists.
• Confirm job schedules between customers and the technical team.
• Close sales deals through effective communication.
• Maintain records of customer interactions and sales negotiations.
• Assist in providing excellent customer service.
• Achieve sales targets.

Skills

Excellent communication skills in English

Strong organizational skills

Customer-oriented approach

Proficiency in email and WhatsApp

Job description

We are seeking a proactive and customer-focused Sales Assistant to join our team. The successful candidate will be responsible for handling customer inquiries via email and WhatsApp, coordinating site visits with our waterproofing specialist, and scheduling job dates between customers and our workers.

Key Responsibilities

• Respond promptly and professionally to customer enquiries received via email and WhatsApp.
• Arrange site visits for customers with our waterproofing specialist to assess their requirements.
• Coordinate and confirm job schedules between customers and our technical team.
• Engage with potential customers via WhatsApp to understand their needs and close sales deals.
• Successfully close sales deals through effective communication and negotiation on WhatsApp.
• Maintain accurate records of customer interactions, sales negotiations, and job schedules.
• Assist in providing excellent customer service to ensure customer satisfaction.
• Achieve sales targets and maximize revenue opportunities.

Requirements

• Excellent communication skills in English (verbal and written).
• Previous experience in sales support or customer service is a plus.
• Strong organizational and scheduling abilities.
• Ability to manage multiple tasks efficiently.
• Proficiency in email and WhatsApp communication tools.
• Professional attitude and a customer-oriented approach.