Sales Operation Executive

COMPONENT TECHNOLOGY PTE LTD; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading technology company in Singapore is seeking a Senior Operations Executive to support the Sales function. This role focuses on enhancing sales operations and project management while collaborating with multiple teams. Candidates should have a degree in management or a related field, proven experience in sales support, and strong communication skills. Proficiency in Microsoft Office, especially Excel and CRM systems, is essential. Competitive benefits and opportunities for strategic influence await the right candidate.

Benefits

High visibility in a senior role

Opportunity to influence sales strategy

Dynamic work environment

Qualifications

• Proven experience in a senior sales support, sales operations, or project coordination role.
• Experience in the semiconductor industry is highly advantageous.
• Excellent written and verbal communication skills.

Responsibilities

• Oversee end-to-end sales operations including order processing and contract management.
• Lead and coordinate sales-related projects and inter-departmental communication.
• Prepare and analyse sales performance reports and dashboards.

Skills

Leadership

Cross-functional coordination

Project management

Communication

Analytical skills

Education

Degree in Management, Business, Engineering, or related disciplines

Tools

Microsoft Excel

Microsoft Word

CRM systems

Job description

Role Overview

We are seeking an experienced and highly organised Senior Operations Executive to provide strategic and operational support to the Sales function. This role requires strong leadership, cross-functional coordination, and the ability to drive sales effectiveness through structured processes, reporting, and project management.

Key Responsibilities

Sales Operations & Governance

• Oversee end-to-end sales operations including order processing, contract management, and sales documentation

• Review, interpret, and manage contracts and commercial agreements

• Ensure accuracy and integrity of sales data, CRM records, and documentation

Project & Stakeholder Management

• Lead and coordinate sales-related projects, events, and tradeshow activities

• Manage project timelines, deliverables, and inter-departmental communication across Sales, Marketing, Engineering, and Operations

• Act as a key point of contact for internal and external stakeholders

Leadership & Team Enablement

• Provide guidance and coordination support to the Sales team

• Improve team efficiency through structured planning, prioritisation, and process alignment

Reporting, Analysis & Forecasting

• Prepare and analyse sales performance reports and management dashboards

• Track key sales metrics, trends, and KPIs

• Support sales forecasting, pipeline management, and business planning

Customer & Market Management

• Manage escalated customer inquiries and ensure timely issue resolution

• Maintain oversight of customer data and relationships

• Monitor market trends and competitive landscape relevant to the company’s products and services

Process Improvement & Strategy

• Develop and implement initiatives to improve sales effectiveness and operational efficiency

• Drive continuous improvement in sales workflows, tools, and processes

• Provide insights and recommendations to Management to support business decisions

• Perform any other duties as assigned by Management

Qualifications, Experience & Skills

Education

• Degree in Management, Business, Engineering, or related disciplines

Experience

• Proven experience in a senior sales support, sales operations, or project coordination role

• Experience in the semiconductor industry is highly advantageous

• Strong leadership, stakeholder management, and interpersonal skills

• Excellent written and verbal communication skills

Technical & Professional Skills

• Advanced proficiency in Microsoft Office, particularly Excel and Word

• Strong project management capabilities

• Experience with CRM systems and sales reporting tools

Core Competencies

• Ability to communicate effectively at all organisational levels

• Strategic thinking with strong problem-solving and analytical skills

• Excellent planning, organising, and execution abilities

• Proactive, independent, and detail-oriented

Language

• Proficiency in spoken and written English is required

Why Join Us

• Senior role with high visibility and management interaction

• Opportunity to influence sales strategy and operational excellence

• Dynamic environment within a growing organisation