Sales and Marketing Executive

Meiji Seika (Singapore) Pte Ltd; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A renowned snack manufacturer in Singapore is seeking an individual to support the Sales General Manager in managing sales order processes and facilitating cross-departmental activities. The role involves close collaboration with local and overseas teams, ensuring effective communication and timely order fulfillment. Proficiency in Japanese is required to prepare sales reports for meetings with Japan HQ, making it ideal for candidates who can bridge international communication effectively.

Qualifications

• Experience in managing sales orders and coordinating with various departments.
• Ability to communicate effectively with both local and Japan HQ teams.
• Proficiency in Japanese for sales reports and departmental communication.

Responsibilities

• Liaise with HQ Sales Dept and local sales team for order processing.
• Support direct export accounts and maintain effective communication.
• Coordinate with departments to ensure timely delivery and production.

Skills

Sales order management

Cross-department coordination

Communication with international teams

Proficiency in Japanese

Job description

Company Overview / Employee Value Proposition

MEIJI SEIKA (SINGAPORE) PRIVATE LIMITED is the manufacturer of Hello Panda (chocolate/strawberry/vanilla cream filled panda biscuits) and Yan Yan biscuit dip in a cup. Together with our Meiji brand of chocolates, they are the favourite snacks for people of all ages.

Job Summary

Support the Sales General Manager by managing sales order processes and coordinating cross-departmental activities to ensure timely order fulfillment and customer satisfaction. Collaborate with internal teams and external partners to drive operational efficiency and support brand growth initiatives.
Support the Japanese Sales & Marketing Director to generate sales reports in Japanese for discussion and meeting with our Japan HQ Sales Department.

Responsibilities

• Liaise closely with Japan HQ Sales Dept and local sales team on the creation, update, and amendment of sales orders to facilitate smooth inter-department circulation and accurate order processing.
• Support Meiji direct export accounts, Meiji Japan HQ accounts, and Meiji overseas local office accounts by maintaining effective communication and order coordination.
• Liaise with Japan HQ Sales Department to clarify and confirm order details, ensuring alignment with business requirements.
• Coordinate with Production Department to monitor production capacity and confirm order completion dates for timely delivery.
• Collaborate with Purchasing Department to verify availability of packaging materials and raw materials to support uninterrupted production.
• Communicate with Shipping Department to confirm shipment dates and vessel availability, ensuring on-time dispatch.
• Engage with customers to address inquiries and maintain positive relationships.
• Prepare cost statements for new and renewal orders and submit documentation for FTA Form D compliance.
• Maintain and update stock inventory control to provide accurate data for operational planning.
• Support the Sales & Marketing Deputy Director by preparing sales and marketing reports and shipment reports in Japanese for him to attend meetings and discussions with Japan HQ Sales Department.
• Engage in Sales forecasting and budget meetings with Japan HQ Sales Dept together with the Deputy Sales & Marketing Director.
• Develop stock reorder forecasts, including proposals for new products, to optimize inventory levels.
• Liaise with local production team and QC team to investigate customer complaints received by Japan HQ and reporting back on the findings.
• Support brand promotion activities by assisting in planning and execution to enhance market presence.
• Assist marketing teams in organizing and supporting events to drive brand engagement
• Participate in the development and planning of new products by liaising closely with local and Japan HQ R&D Dept.