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A leading FMCG company in Singapore is seeking a motivated Key Account Manager to join its Sales team. The ideal candidate should have sales experience in the grocery segment, excellent communication skills, and proficiency in Excel and PowerPoint. Responsibilities include meeting sales targets, optimizing distribution and merchandising strategies, and building strong relationships with key accounts. This position demands the ability to work under pressure and a proactive approach to sales development and product promotions.
The Key Account Manager, Retail – FMCG, is part of our Sales team. He/she is expected to work closely with the other KA Executives and Managers, as well as with Marketing, Sales Operations, Import & Export, and Finance & Accounts departments. We also expect to have strong Sales or Business Development experience in the Grocery segment with the major retail chains in Singapore that are not limited to NTUC, and Sheng Siong.
Meet monthly sales targets for designated accounts. Collaborate with Operations to optimize sales, distribution, and merchandising.
Monitor the service level of assigned accounts and minimize loss of sales opportunities.
Enhance promotion strategies for increased sales.
Establish objectives and marketing plans with retailers.
Conduct market research on industry trends and intelligence for business expansion.
To do new product listing with each supermarket chain and responsible for the planning and implementing new product launch activities.
Responsible for product promotion proposal submission, negotiation, and execution.
To liaise and negotiate with supermarket personnel for product display space and rental during promotion periods, and to improve visual merchandising of our products.
Propose and execute ways to expand product display for brand awareness in outlets.
Build and strengthen relationships with buyers, outlet personnel, and relevant parties to ensure smooth operations e.g. stock ordering, replenishment.
Understand the customer’s business universe, identify and capture opportunities to increase market share in the outlet, and identify the opportunities/threats in the market to increase the outlet’s potential for maximizing profits to the company.
Provide excellent customer service and enhance customer relationships. Build effective business relationships with customers to meet their needs while protecting the company’s interests.
Assist in developing and implementing sales activities (NCP, promotion, thematic campaign).
Monitor and track marketing expenses to ensure that trade spend is within budget.
Analyze category, brand sales, and promotions of assigned accounts for business opportunities to grow sales, volume, and distribution. Provide feedback on the trade and competitors’ market developments to maintain relevance and competitiveness.
Conduct quarterly and/or bi-yearly business reviews with assigned accounts to improve sales performance and to develop the business further.