About RBS (LEVELFIVE SOLUTIONS)
RBS is a fast-growing hospitality technology group transforming how restaurants, hotels, and F&B businesses operate through cutting-edge software and connected solutions.
Our brands include
- Hashmato - Restaurant & F\&B Technology Solutions
- WinCloud - Hotel & Guest Experience Solutions
Together, we help hospitality businesses digitize operations, elevate customer experiences, and grow profitably.
With multi-million USD revenues and ambitious plans to scale across Singapore and the region, we are expanding our leadership team with a high-performing Sales Manager.
Role Overview
The Sales Manager - Hospitality Technology will be responsible for driving revenue growth across Singapore by acquiring new customers, expanding key accounts, and leading a high-performance sales pipeline for both Hashmato and WinCloud.
You will work closely with the Business Director and cross-functional teams (Marketing, Customer Success, and Product) to deliver on ambitious growth targets.
This is a hybrid role requiring both individual contribution and team leadership , ideal for someone who thrives in a fast-paced, entrepreneurial environment.
Key Responsibilities
1. Sales Execution & Pipeline Management
- Own the end-to-end sales cycle - from prospecting and lead qualification to negotiation and closure.
- Manage and grow the sales pipeline for both Hashmato and WinCloud.
- Consistently achieve and exceed monthly and quarterly revenue targets.
- Conduct product demos, business presentations, and ROI discussions with decision-makers.
- Maintain accurate forecasting and deal progression in CRM tools.
2. Business Development
- Identify new business opportunities within hospitality, hotels, and F\&B sectors.
- Build relationships with channel partners, resellers, and system integrators.
- Stay updated with industry trends, competitor moves, and customer needs.
- Represent RBSGO at trade shows, hospitality events, and networking forums.
3. Customer & Market Engagement
- Work closely with key clients to understand their challenges and align solutions.
- Collaborate with Customer Success to ensure a smooth onboarding experience.
- Drive upsell and cross-sell initiatives to increase account value.
- Collect customer insights to inform product and market strategies.
4. Team & Process Leadership
- Mentor junior sales representatives and set clear performance expectations.
- Create repeatable sales processes and playbooks for the team.
- Work with Marketing to refine campaigns and generate qualified leads.
- Report sales performance and market trends to the Business Director regularly.
Key Metrics
- Achievement of monthly and quarterly revenue targets.
- Growth in pipeline coverage and conversion rate.
- Number of new accounts (logos) closed per quarter.
- Improvement in average deal size and sales velocity.
- Retention and upsell performance of existing accounts.
Qualifications & Experience
- 5-8 years of experience in B2B Sales, Business Development, or Account Management, preferably in Hospitality Tech, SaaS, or POS Systems.
- Proven track record of achieving and exceeding sales quotas.
- Experience selling to hotels, restaurant groups, or F\&B operators is strongly preferred.
- Strong negotiation, presentation, and relationship-building skills.
- Familiarity with POS, PMS, or restaurant management solutions is a plus.
- Hands-on with CRM tools (e.g., HubSpot, Pipedrive, or Salesforce).
- Self-driven, energetic, and comfortable in a fast-scaling environment.
Compensation & Benefits
- Competitive base salary with an attractive sales commission structure.
- Business travel and professional development allowances.
- Opportunity to grow into a Senior Sales Manager or Regional Sales Head role as RBS expands.