Sales Lead (Hands-on) / Sales Manager

OnHires; Singapore; On-site; SGD 50,000 - 70,000; Full time

Job summary

An interior design and renovation studio based in Singapore is seeking a Sales Lead/Sales Manager to drive client consultations and close residential renovation projects. Ideal candidates should have 3–7 years of sales experience, preferably in the interior design or renovation industry. The role involves the full sales cycle, requiring strong negotiation skills and attention to detail. The position offers the opportunity to mentor junior consultants as the team grows, supporting a dynamic work environment focused on client satisfaction.

Qualifications

• 3–7 years of sales or client-facing experience, preferably in interior design or renovation.
• Proven ability to close mid- to high-value deals.
• Strong communication and negotiation skills.

Responsibilities

• Handle the full sales cycle from lead qualification to closing.
• Prepare and review quotations to ensure accuracy.
• Maintain accurate CRM updates and pipeline tracking.
• Work closely with designers to confirm scope feasibility.

Skills

Client management

Sales closing

Negotiation skills

Attention to detail

Organisational skills

Tools

CRM tools

Job description

Location: Singapore

About the Company

Our client is a Singapore-based interior design and renovation studio delivering end-to-end residential projects - from concept development to execution.
The company focuses on personalised interiors, strong client experience, and close collaboration between sales, design, and operations teams to ensure smooth project delivery and long-term client satisfaction.

Role Overview

We are looking for a hands-on Sales Lead / Sales Manager to drive client consultations and close residential renovation projects. This is a sales-first role with the opportunity to take on coaching / team-lead responsibilities as the team grows. You will work closely with the Director and design/operations teams to ensure accurate scoping, pricing, and smooth onboarding.

Key Responsibilities

Client Consultations & Deal Closing

• Handle the full sales cycle: lead qualification, consultations, quotation review, and closing

• Understand client requirements, budgets, design preferences, and timelines

• Build trust with clients and maintain a high standard of client experience

• Support improvements to consultation flow, scripts, and follow-up approach (in line with the Director’s direction)

Quotation, Pricing & Upselling

• Prepare and/or review quotations to ensure accuracy and completeness

• Understand renovation cost components (materials, carpentry, electrical/plumbing, etc.) and apply them to pricing

• Ensure pricing aligns with internal margin guidelines

• Support package structuring and upselling to increase project value while maintaining healthy margins

Pipeline Management & Reporting

• Maintain accurate CRM updates and disciplined pipeline tracking

• Provide weekly updates on pipeline status and expected closures

• Ensure clean handovers to design/operations with complete project information

Cross-Functional Coordination

• Work closely with designers to confirm scope feasibility and client expectations

• Coordinate with suppliers/contractors when needed to validate pricing or technical inputs

• Share client insights with marketing to improve lead quality and conversion

Team Support (depending on experience)

• Mentor junior sales consultants / design consultants on consultations, follow-ups, and quotation basics

• Support onboarding and training on sales process and product knowledge

• Maintain consistent sales standards and client communication quality

Requirements

• 3–7 years of sales / client-facing experience; interior design, renovation, property, or related industries strongly preferred

• Proven ability to close mid- to high-value deals

• Comfortable with quotations, pricing, and numbers; strong attention to detail

• Strong communication, negotiation, and client management skills

• Organised and able to manage multiple leads simultaneously

• Experience using CRM tools and standard productivity software

• Coaching/mentoring experience is a plus (formal “people management” not required)

Nice to Have

• Background as a senior sales consultant or hands-on team lead in renovation / interior design

• Understanding of renovation materials, costing, and basic technical concepts

• Ability to read basic floor plans (trainable)

• Mandarin / Chinese language skills are a strong advantage due to the client base