Sales Executive (Student Care)

THE PEOPLE LAB PTE. LTD.; Singapore; On-site; SGD 80,000 - 100,000; Full time

Job summary

A childcare education center in Singapore is seeking a sales associate to handle incoming inquiries, conduct engaging center tours, and maintain a positive experience for parents. The ideal candidate should possess strong communication skills and have experience in sales or customer service. Responsibilities include converting leads and assisting with marketing activities, requiring confidence in presentations and the ability to communicate in Chinese. A commission structure is available for successful candidates.

Benefits

Commission payable

Qualifications

• Prior experience in sales or customer service is preferred.
• Experience in student care, tuition, childcare, or enrichment sales is a strong advantage.
• Able to communicate in Chinese to engage with Chinese speaking customers.

Responsibilities

• Handle all incoming sales enquiries via phone, WhatsApp, email, and walk-ins.
• Conduct professional centre tours and present programme offerings.
• Follow up to convert leads into confirmed registrations.
• Maintain a positive parent experience from first contact to onboarding.
• Assist in planning marketing activities such as open houses and community events.

Skills

Strong communication skills

Interpersonal skills

Sales presentations

Positive and energetic demeanor

Child-friendly approach

Education

GCE O-Level

Job description

Responsibilities

• Handle all incoming sales enquiries from parents via phone, WhatsApp, email, and walk‑ins.
• Conduct professional centre tours and confidently present programme offerings.
• Follow up proactively to convert leads into confirmed registrations.
• Maintain a positive parent experience from first contact to onboarding.
• Resolve concerns tactfully and escalat[e] complex issues to centre management when required.
• Assist in planning and executing marketing activities such as open houses, school roadshows, and community events.
• Support digital marketing initiatives including social media, WhatsApp campaigns, and lead‑generation activities.
• Provide feedback on market trends, competitor offerings, and parent expectations.
• Prepare weekly and monthly sales reports for management review.

Requirements

• Minimum GCE O‑Level
• Prior sales, customer service, or education industry experience is preferred
• Experience in student care, tuition, childcare, or enrichment sales is a strong advantage
• Strong communication and interpersonal skills.
• Confident in sales presentations and parent engagement.
• Positive, energetic, and child‑friendly.
• Professional and empathetic when interacting with parents.
• Able to communicate in Chinese due to Chinese speaking customers

Other Information

• With commission payable

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