Sales Engineer (equipment rental)

TALENT TRADER GROUP PTE. LTD.; Singapore; On-site; SGD 80,000 - 100,000; Full time

Job summary

A recruitment and trading company in Singapore is seeking an experienced professional to manage customer communication, delivery schedules, and procurement activities. The ideal candidate will have at least 3 years of relevant experience, a degree in Sales or Marketing, and excellent coordination skills. Interested applicants should send their resumes to the provided email address.

Qualifications

• Minimum 3 years of experience in a relevant role or industry.
• Meticulous and well-organized with strong coordination skills.

Responsibilities

• Supervise and follow up on customer enquiries and documentation.
• Lead coordination with customers regarding delivery schedules.
• Investigate customer complaints effectively.
• Review supplier quotations and verify purchase orders.
• Handle general incoming calls.

Skills

Customer Communication

Documentation Management

Procurement Coordination

Issue Resolution

Multitasking

Education

Diploma or Bachelor’s Degree in Sales / Marketing

Job description

Job Description

Customer Communication & Documentation

• Supervise and follow up on all enquiries, quotations, and related documentation as required.
• Ensure quotations are submitted promptly and that all documents are properly organized and handled.
• Work closely with customers and other relevant parties to address issues related to quotation submissions, customer requirements, or other related matters.

Coordination & Delivery Management

• Lead the assistant in collecting information and coordinating with customers regarding delivery schedule changes or equipment delivery issues.
• Liaise with the Operations Department, Workshop Department, third-party contractors (if any), and customers to ensure all requirements and documentation are fulfilled prior to delivery.
• Conduct regular checks to confirm that equipment has been properly received by customers.
• Collect feedback from customers on delivery or return issues and communicate it to the Operations Department for service improvement.

Issue Resolution & Investigations

• Perform thorough investigations into customer complaints related to transportation, documentation, or missing/non-returned items.
• Collaborate closely with all involved parties to resolve such issues promptly and effectively.

Procurement & Supplier Coordination

• Review and control supplier quotations for purchased items.
• Verify purchase orders and internal approvals (if any) prepared by the assistant before final approval.

Administrative & Communication Support

• Handle general incoming calls, including answering, screening, and transferring to the appropriate person for further assistance.

Job Requirements

• At least Diploma or Bachelor’s Degree in Sales / Marketing or a related field.
• Minimum 3 years of experience in a relevant role or within a related industry.
• Meticulous and well-organized, with strong multitasking and coordination skills.

Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in your resume or send to [e-mail]

EA License No: 13C6305

Reg. No.: R24120636 (NG KHO YIN)

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