Sales Engineer

FONG'S ENGINEERING AND MANUFACTURING PTE LTD; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

A manufacturing company in Singapore seeks a sales professional to handle customer accounts and quotations. You will manage existing and new development customers, achieving sales growth between 15%-20%. Applicants should hold a diploma in Mechanical or Manufacturing Engineering and have at least one year of relevant experience. Strong communication skills and proficiency in Navision and MS Office are required. This role offers an opportunity to collaborate with various departments and maintain high customer satisfaction.

Qualifications

• Minimum 1 year of relevant working experience.
• Able to accomplish sales-related reports and presentations.

Responsibilities

• Handle sales activities and quotations for assigned accounts.
• Manage customer accounts and achieve sales targets.
• Review order fulfilment and support sales coordinator.

Skills

Knowledge in Navision system platform

Strong oral and written communication skills

Basic MS Office proficiency

Provide quality customer service

Education

Diploma in Mechanical/Manufacturing Engineering or equivalent

Job description

Handle sales activities/quotations for assigned account.

Handle and grow existing customers/ new development customers (Machining and Contract Manufacturing) with strategic growth of 15%-20%.

Manage customer account status & credit control for assigned account.

Achieve assigned sales target and consistently follow up for purchase order after quotation is submitted to customer.

Work with cross functional departments for customer request /new RFQ as per SOP0038.

Review order fulfilment as per SOP0039 and back-up support for sales coordinator in order fulfilment that enable smooth daily operations.

Maintain & service customers satisfaction as per SOP0040.

Review consolidation of pricing & forecasting and work with customers in fulfilling the forecast.

Participate in weekly / bi-weekly / monthly sales call with customers with the aim to ensure business needs are on schedule and to arrest any potential / new issues by customers relating to sales and revenue.

Understand and work with multi-level bill of materials (BOM).

Collaborating with the design, production, supply chain, engineering or R & D departments of the company to determine how products and services could be made or modified to suit the needs of the customer.

Selling on technologically and scientifically company core capabilities to covert to product sales.

Maintain and ensure Sales and Marketing annual operating budget did not exceed per HOD prevailing directive.

Managing close relationship with various departments taking deliverables as top priority.

Any other ad-hoc duties as assigned by supervisor.

Minimum Diploma in Mechanical/Manufacturing Engineering or its equivalent.

Minimum 1 year of relevant working experience.

1. Technical and Technological Skills

• Knowledge in Navision system platform.
• Strong oral and written communication skills.
• Basic MS Office proficiency.
• Provide quality customer service that meets customer needs and expectations.
• Able to accomplish sales-related reports and presentations.

2. Personal Qualities (Soft Skills)

• Customer-focused and results-driven.
• Able to work in different time zone for customers weekly conference calls.
• Able to work independently or with the team.
• Good communication and interpersonal skills in building and maintaining both internal and external relationships.
• Open to explore and decipher new things for professional growth.