Sales Development Representative - API / CPaaS

Vonage; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A global cloud communications provider seeks an Outbound Sales Development Representative (SDR) in Singapore. Your role involves prospecting new sales opportunities and qualifying leads to enhance the sales pipeline. The ideal candidate will be fluent in Bahasa and English, possess strong organizational and communication skills, and aim to exceed monthly targets. This position offers career growth and a chance to work in a dynamic environment focused on solutions-based selling.

Benefits

Discretionary Time Off

Private Medical Healthcare

Ericsson support line

Qualifications

• Proactive mindset with a passion for delivering solutions.
• Ability to manage high volumes of outreach efficiently.
• Strong ability to listen and engage.

Responsibilities

• Identify and qualify new sales opportunities through prospecting.
• Attend trade shows to build sales pipeline.
• Leverage sales tools for customer engagement.
• Customize outreach strategies based on research.
• Educate prospects about Vonage API solutions.
• Maintain detailed records in our CRM.
• Collaborate with teams to improve sales strategies.
• Achieve and exceed monthly targets.

Skills

Fluent Bahasa

Fluent English

Organizational skills

Communication skills

Creativity in prospecting

Creativity in prospecting strategies

Tools

Salesforce

LinkedIn Sales Navigator

Job description

Join Vonage and help us innovate cloud communications for businesses worldwide!

Vonage Mission

Vonage is a global cloud communications leader, helping businesses accelerate digital transformation through our Unified Communications, Contact Center Applications, and Communications APIs.

Our API business unit focuses on API/CPaaS solutions, enabling organizations to build customizable, omnichannel communication infrastructures. With our easy-to-use APIs, global platform, and expert support, we simplify communications, allowing businesses to engage with customers seamlessly across their preferred channels.

Why This Role Matters

As an Outbound Sales Development Representative (SDR), you’ll be the first point of contact for potential customers, playing a crucial role in generating and qualifying new sales opportunities. Your primary goal is to identify prospects, assess their needs, and schedule meetings with the sales team to drive pipeline growth.

This role provides tremendous career growth opportunities within Vonage. We expect our SDRs to develop their sales careers and advance within the organization.

IF THIS SOUNDS LIKE YOU, CONTINUE READING BELOW...

What You'll Do

• Identify and qualify new sales opportunities through outbound prospecting, including calls, emails, and LinkedIn outreach.
• Attend trade shows, as an exhibitor and as a visitor, to build sales pipeline and develop your network.
• Leverage sales tools such as LinkedIn Sales Navigator and CRM software to research and engage with potential customers.
• Customize outreach strategies by researching prospects' goals, market trends, and pain points.
• Educate prospects on how Vonage API solutions can address their business challenges.
• Maintain detailed records of customer interactions and insights in our CRM system.
• Collaborate with marketing, account managers, and sales leadership to refine messaging and improve sales strategies.
• Consistently achieve and exceed monthly targets for qualified meetings and new opportunities.

What You'll Bring

*Fluent Bahasa and English language are required*

• A proactive and determined mindset with a passion for delivering solutions to customers.
• Strong organizational skills and the ability to manage high volumes of outreach efficiently.
• Excellent communication skills - both written and verbal - with a strong ability to listen and engage.
• A highly collaborative approach with a focus on teamwork and shared success.
• Creativity in prospecting strategies and the ability to take initiative.
• Proven ability to meet and exceed ambitious targets.
• Previous experience in Sales Development, particularly in a fast-paced SaaS environment, is preferred. However, we welcome candidates eager to develop their sales careers.
• Familiarity with Salesforce, LinkedIn Sales Navigator, and other sales tools is an advantage.

What's in it for you

• Discretionary Time Off
• Private Medical Healthcare
• Ericsson support line

There’s no perfect candidate. You don't need all the preferred qualifications to make a valuable impact on our team. Our employees and customers come from diverse backgrounds, so if you're passionate about what you could achieve at Vonage, we'd love to hear from you.

To learn how we process your personal data during the recruitment process, please refer to our Privacy Notice.

Who we are

Vonage is a global cloud communications leader. And your talent will further help brands - such as Airbnb, Viber, WhatsApp, and Snapchat - accelerate their digital transformation through our fully programmable-based unified communications, contact center solutions, and communications APIs. Ready to innovate? Then join us today.

Equal Opportunity Statement

As set forth in Vonage’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

We are required to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law requires us to measure our progress. Completing this form is voluntary; your answers are confidential and will not be used in hiring decisions.

Disability status is confidential and shall be recorded in a confidential file. For more information on the requirements, see the U.S. Department of Labor’s Office of Federal Contract Compliance Programs.

Note: The purpose of this profile is to provide a general summary of essential responsibilities for the position and is not meant as an exhaustive list. Assignments may differ for individuals within the same role based on business conditions, departmental need, or geographic location.