A recruitment agency is seeking an Operations Assistant to support sales teams in Singapore. The ideal candidate must have at least GCE 'O' or Nitec Level, be skilled in Microsoft Office, and fluent in both Mandarin and English for effective client communication. Responsibilities include overseeing daily operations, managing customer requests, and providing excellent support. Candidates should be resourceful, proactive, and able to work independently.
Qualifications
GCE 'O' or Nitec Level required.
Proficient in Microsoft Office suite.
Experience with Oracle SAP is a plus.
Fluent in both Mandarin and English.
Ability to work independently in a fast-paced environment.
Responsibilities
Oversee daily operations to assist sales teams.
Communicate and arrange customer delivery requests.
Provide excellent support and customer care.
Respond to phone calls and in-person inquiries.
Complete any other ad hoc tasks assigned by management.
Skills
Customer care
Communication in Mandarin and English
Proactive problem-solving
Strong work ethic
Independent worker
Education
GCE 'O' or Nitec Level
Tools
Microsoft Office (Word, Excel, PowerPoint)
Oracle SAP
Job description
Responsibilities
Oversee daily operations to assist sales teams, such as order acknowledgment, quotation processing, purchase orders, sales orders, etc.
To communicate and arrange for the delivery of a customer's request
To give current clients excellent support and customer care.
Respond to phone calls and in-person inquiries
Any other ad hoc duties that the management and manager delegate
Qualifications
GCE "O" or Nitec Level
Skilled in using Microsoft Office products, such as Word, Excel, and PowerPoint.
Having experience with Oracle SAP is advantageous.
Have a positive work ethic and a strong sense of accountability.
Resourceful and capable of working on their own in a hectic setting
Fluency in both Mandarin and English is necessary for this role as it will involve communicating with clients who speak Mandarin.
Self-reliant, mature, and prepared to work with little direction
Needs to be upbeat and proactive in problem-solving
Able to begin work right away or on short notice is an advantage