SALES COORDINATOR

SHINY CLEAN PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A dynamic cleaning service company in Singapore is seeking a Sales Coordinator to enhance sales productivity and manage customer interactions. The ideal candidate has a bachelor's degree, 2+ years in sales, and strong communication and organizational skills. Responsibilities include assisting the sales team, handling orders, and collaborating across departments. This role offers the opportunity to make an impact in a fast-paced environment.

Qualifications

• 2+ years experience in sales.
• Experience as a sales coordinator or in administration.
• Good team development and leadership skills.

Responsibilities

• Help the sales team improve productivity by arranging appointments.
• Handle urgent calls and emails when sales representatives are unavailable.
• Input orders ensuring accuracy and timely delivery.

Skills

Excellent communication

Sales skills

Customer service skills

Problem-solving skills

Organizational skills

Education

Bachelor's degree in business administration or related field

Job description

Responsibilities

• Helping the sales team to improve their productivity by contacting customers to arrange appointments and ensuring all Sales Representatives have high-quality, up-to-date support material.
• Handling urgent calls, emails, and messages when sales representatives are unavailable, answering customer queries, informing them of delays, arranging delivery dates, and scheduling marketing events.
• Handling orders by phone, email, or mail and checking the orders have the correct prices, discounts, and product numbers.
• Inputting orders, ensuring they are processed according to customer requirements, and ensuring all orders are accurate and delivered on time.
• Collaborating with other departments to ensure sales, marketing, queries, and deliveries are handled efficiently.
• Developing and maintaining filing systems so as to maintain sales records, prepare reports, and provide financial information to the finance department.
• Hiring and training sales staff and ensuring staff meets their quotas and goals.
• Managing budgets for expenses like bonuses, marketing, and travel.
• Making the company's products and services as attractive to potential customers as possible.
• Ensuring adherence to laws, regulations, and policies.

Sales Coordinator Requirements

• A bachelor's degree in business administration or a related field.
• 2 or more years experience in sales.
• Experience as a sales coordinator or in administration may be advantageous.
• Good team development and leadership skills.
• Computer literacy.
• Good administrative, organizational, and problem-solving skills.
• Excellent communication, sales, and customer service skills.
• The ability to multitask, work in a fast-paced environment, and meet deadlines.
• Current knowledge of industry trends and regulations.