Sales and Operations Manager – Inbound Travel

The Traveller DMC Pte. Ltd.; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

A leading travel service provider in Singapore is seeking a dedicated Sales and Operations Executive for Western Market Clients. The ideal candidate should have over 5 years in inbound travel, proficient in MS Office, and possess excellent English communication skills. Responsibilities include managing group bookings, coordinating events, and collaborating with the sales team to optimize client experiences. This role provides an exciting opportunity to work in a dynamic tourism environment.

Qualifications

• Minimum 5 years of work experience in inbound travel, specifically with Western markets.
• Strong understanding of the tourism industry and group operations.

Responsibilities

• Manage and prepare quotations for group bookings.
• Coordinate operations with Hotels, Attractions, and Event Venues.
• Collaborate with team to optimize processes.

Skills

Excellent command of English

Interpersonal and communication skills

Ability to handle multiple tasks

Tools

MS Office (Excel)

Job description

The Traveller DMC is seeking a dedicated and detail-oriented individual to join our dynamic team as a Sales and Operations Executive for Western Market Clients.

Responsibilities:

1. Manage and prepare quotations for group bookings in response to enquiries from our partners.

2. Coordinate on-the-ground group operations, including but not limited to liaising with Hotels, Attractions, and Event Venues and ensuring smooth execution of travel and event plans.

3. Collaborate with the sales and operations team to optimize processes and improve customer experience.

4. Establish and maintain strong relationships with our partners, providing them with accurate and prompt responses to their enquiries.

5. Assist in developing sales strategies and setting sales targets.
   

Requirements:

1. Excellent command of English.

2. Minimum 5 years of work experience in inbound travel, handling the Western markets.

3. Strong understanding of the tourism industry and group operations.

4. Excellent interpersonal and communication skills and enjoy making connections with people.

5. Ability to work in a fast-paced environment and handle multiple tasks simultaneously.

6. Proficient in MS Office, especially Excel.

The Traveller DMC is an equal-opportunity employer and welcomes applications from all qualified candidates. We would love to hear from you if you are passionate about the tourism industry and enjoy working in a vibrant and dynamic environment.