Sales Administrator (West)

Focal Search Pte Ltd; Singapore; On-site; SGD 30,000 - 50,000; Full time

Job summary

A recruitment firm in Singapore is seeking a Sales Administrator to manage billing and invoicing, coordinate with various departments, and respond to customer inquiries. The ideal candidate will be organized and have experience in project milestone tracking and contract management. Responsibilities include generating quotations, tracking feedback for improvements, and ensuring timely invoicing. This role requires strong communication and organizational skills to effectively liaise with clients and vendors.

Qualifications

• Experience in handling billing and invoicing processes.
• Ability to respond effectively to customer inquiries.
• Strong organizational skills for managing project milestones.

Responsibilities

• Handles billing and invoicing according to payment terms.
• Collects and organizes client input for improvement.
• Generates quotations and interacts with vendors.

Job description

About the job Sales Administrator (West)

• Handles billing and invoicing in accordance with the contracted payment terms, liaises with estimation team members on project costs, follows up on payment collection, and liaises with customers and legal on complex payment terms, including reporting to management on issues that would significantly affect the project's cost and delivery.
• Collects and organizes client input by monitoring and measuring the return rate of filled customer feedback forms for future improvement.
• Effectively responding to customer inquiries, generating quotations, tender forms, and bills, and interacting with vendors to purchase items for job use.
• Collecting and storing commercial information from various sources; generating reports and presentations as needed; preparing, maintaining, and updating client files; and assisting in the collection and analysis of commercial information.
• Prepares and consolidates contract documents for signing, checks it, and addresses conflicting views in contract variations as needed.
• Coordinates with relevant departments and monitors project milestones to ensure timely issuing of work completion certificates for invoicing purposes.