Sales Administrator

ANTLABS PTE. LTD.; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

A technology firm in Singapore is looking for a detail-oriented Sales Administrator to enhance sales operations. The ideal candidate will have 3+ years of experience and strong skills in data management, communication, and coordination with international clients. Responsibilities include processing sales orders, coordinating with internal departments, and managing inventory. This role requires strong problem-solving aptitude and ability to handle a fast-paced environment.

Qualifications

• Minimum Diploma in Business Administration, Marketing, Commerce, or a related discipline.
• At least 3 years of experience in a sales administration or sales coordination role.
• Experience in dealing with international clients and internal coordination.

Responsibilities

• Provide administrative support to the sales team for quotations, orders, and documentation.
• Liaise with overseas clients on sales orders and delivery schedules.
• Coordinate with finance and production teams for order fulfillment.

Skills

Communication skills

Data management

Organizational skills

Problem-solving skills

Education

Diploma in Business Administration, Marketing, Commerce, or related discipline

Tools

Microsoft Excel

CRM systems

Job description

Job Summary

We are looking for a detail-oriented and proactive Sales Administrator to support our sales operations and coordination activities. The ideal candidate will have at least 3 years of experience in a similar role, possess strong commercial acumen, and be comfortable working with data and overseas clients. This position requires excellent communication, organization, and problem-solving skills to ensure smooth execution of sales-related processes and internal coordination.

Key Responsibilities

Sales and Client Coordination

• Provide administrative and operational support to the sales team in processing quotations, orders, and documentation.

• Liaise with overseas clients on sales orders, delivery schedules, and inquiries to ensure timely follow-up and customer satisfaction.

• Coordinate with internal departments such as finance, production, and project delivery teams to ensure efficient order fulfillment.

Production and Deployment Coordination

• Initiate and coordinate with the production team for deployment of end products according to client requirements.

• Facilitate product license activation and maintain tracking information for the clients, trial and demo units.

• Support and manage the end packaging process to ensure products meet the required logistic requirements and delivery standards.

Inventory and Stock Control

• Oversee stock inventory management, including tracking of stock movements and maintaining accurate records.

• Monitor minimum stock levels and proactively initiate re-ordering of standard goods to avoid shortages.

Project and Billing Coordination

• Follow up with the project team to facilitate progress billing and ensure timely submission of invoices and supporting documents.

• Act as a liaison between the sales and service teams to coordinate issuance of licenses, track project licenses, and ensure proper documentation and validity.

Contract and Data Management

• Manage client contracts, ensuring proper documentation, filing, and monitoring of contract terms, renewals, and obligations.

• Maintain and update sales databases, client profiles, and reporting dashboards using Excel or CRM tools.

• Prepare and analyze sales and operational performance reports, forecasts, and key metrics to support management decisions.

Process Improvement and Support

• Contribute to improving workflow efficiency and accuracy in sales and operational processes.

• Provide general administrative support for commercial activities and other ad-hoc assignments as required.

Logistic arrangement for the goods

• Prepare and manage shipping and customs-related documentation, and liaise with logistics companies to arrange and coordinate shipments for clients, ensuring accuracy, compliance, and timely delivery.

Requirements

• Minimum Diploma in Business Administration, Marketing, Commerce, or a related discipline.

• At least 3 years of experience in a sales administration, sales coordination, or commercial support role.

• Experience in dealing with international clients and internal cross-department coordination.

• Strong data management and analytical tools, proficient in Microsoft Excel (pivot tables, charts, formulas) and CRM systems.

• Excellent communication and interpersonal skills, both written and verbal.

• Strong attention to detail, with good time management and follow-up discipline.

• Self-motivated, adaptable, and able to work under tight deadlines in a fast-paced environment.

Preferred Attributes

• Familiarity with export documentation or logistics coordination.

• Experience supporting B2B or industrial/commercial sales.

• Comfortable working in a multicultural business environment.